Cambridge, CB5 8EP,
United Kingdom
Hewitsons Technographics
Hewitsons Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hewitsons and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Hewitsons employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hewitsons has purchased the following applications: Sage Snowdrops HR for Core HR in 2020, Advanced Business Process Manager for Business Process Management in 2020, Rocket.chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hewitsons is running and its propensity to invest more and deepen its relationship with Sage , Intapp , OneAdvanced or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hewitsons revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hewitsons intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hewitsons Tech Stack and Enterprise Applications
Hewitsons HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Snowdrops HR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Hewitsons deployed Sage Snowdrops HR on their website as their Core HR application, aligning the firmwide HR presence with an online employee self service surface. Hewitsons is a United Kingdom professional services firm with approximately 350 employees, and Sage Snowdrops HR serves as the primary system for centralizing employee data and HR interactions.
Sage Snowdrops HR was implemented to provide standard Core HR capabilities, including centralized employee records management, absence and leave tracking, document storage and distribution, and employee self service workflows. The deployment emphasizes role based access and workflow driven HR processes, consistent with Core HR functional terminology such as personnel lifecycle management, transactional HR workflows, and staff self service.
Operational coverage centers on the firm’s HR and people operations functions across the United Kingdom, with the Sage Snowdrops HR instance surfaced on the corporate website to enable employee access to HR services. Governance is structured through HR led administration and role based controls, with configuration focused on streamlining routine HR transactions and maintaining a single authoritative record for employee information.
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Time and Attendance | HCM |
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2020 | 2020 |
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Hewitsons ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced Business Process Manager | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Hewitsons implemented Advanced Business Process Manager from OneAdvanced on their website. The implementation positioned Advanced Business Process Manager as the central workflow and process orchestration layer for the firm, Apps Category .
The deployment configured core Business Process Manager capabilities including process modeling, form-driven workflow automation, role based approvals, and case management to support common professional services workflows. Advanced Business Process Manager was configured with web embedded forms and configurable task routing to support intake, approval, and handoff processes aligned to fee earner and support teams.
Operationally the solution was embedded into Hewitsons public facing website to capture client requests and route work into internal queues, and it was connected to internal communication and document handling processes to ensure task notifications and file attachments flowed to the right teams. The scope covered firm level business functions for client intake, matter administration, and support operations across the United Kingdom organization.
Governance for the rollout emphasized business process ownership and configuration control, with documented workflow versions and role based access to change process definitions. Training and staged activation on the website supported adoption while retaining centralized administration of Advanced Business Process Manager to manage ongoing process updates and compliance with internal workflow rules.
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Case Management | ERP Services and Operations |
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2020 | 2020 |
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Case Management, Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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Hewitsons AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Hewitsons implemented Rocket.chat on their website. Rocket.chat sits in the Chatbots and Conversational AI category and provides a web embedded conversational interface used for client engagement and front door enquiries on the Hewitsons site.
The deployment centers on an on site chat widget that captures visitor queries and stages conversations for handling by internal service teams. Functional capabilities in use include real time messaging, conversational routing, configurable message templates, session tracking and automated response scaffolding, consistent with Chatbots and Conversational AI workflows for professional services client intake.
Operational coverage is the Hewitsons public website and supports client facing business functions such as client intake, enquiries and digital first engagement across the firm. Governance and process adjustments emphasize web communications policy, response routing ownership and conversational governance to align chat handling with existing client service workflows.
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Hewitsons Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Hewitsons Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2020 | 2020 |
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Hewitsons CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Hewitsons IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hewitsons CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hewitsons
Apps Being Evaluated by Hewitsons Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||