AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Hexaware Technologies Tech Stack and Enterprise Applications

AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FIXIE Legacy Fixie.ai AI Frameworks and Libraries AI Development n/a 2025 2025
In 2025, Hexaware Technologies announced a partnership to integrate Fixie.ai, using its Ultravox Realtime voice AI, into its enterprise offerings to power next generation contact center and CX voice automation. Fixie.ai is being positioned inside Hexaware Technologies AI Frameworks and Libraries footprint to support AI native contact center and enterprise solutions for APAC and global customers. The technical implementation focus described in the announcement centers on Ultravox Realtime voice AI capabilities, including real time speech recognition, conversational IVR, voice agent orchestration and audio stream handling. Fixie.ai is intended to be embedded into Hexaware contact center application layers to enable session management, automated voice workflows and agent assist functionality as part of solution configurations. Operational scope covers Hexaware's AI native contact center and enterprise solutions, targeting customer experience and operations functions across industries in APAC and other global markets. Integrations will occur at the platform level with contact center platforms and enterprise CRM and case management workflows to surface voice AI outputs into operational processes and routing logic. Governance and rollout are being positioned through Hexaware's solution lifecycle and enterprise AI program, with staged incorporation into industry solution bundles and professional services engagements for clients. The partnership links Hexaware Technologies, Fixie.ai, AI Frameworks and Libraries and contact center CX use cases, with Ultravox Realtime voice AI integrated into Hexaware's product and services catalog for build, deploy and operational phases.
Generative AI Platforms AI Development 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2022 2022
Lead Generation CRM 2023 2023
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2020 2020
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Hexaware Technologies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hexaware Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hexaware Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hexaware Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hexaware Technologies Technographics
Hexaware Technologies is a Professional Services organization based in India, with around 30000 employees and annual revenues of $1.30 billion.
Hexaware Technologies operates a diverse technology stack with applications such as Fixie.ai, LiveChat and Cisco Webex Meetings, covering areas like AI Frameworks and Libraries, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Hexaware Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as FIXIE, LiveChat, Inc. and Cisco Systems.
Hexaware Technologies recently adopted applications including Fixie.ai in 2025, Clodura.AI in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hexaware Technologies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hexaware Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hexaware Technologies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.