Mumbai, 400710,
India
Hexaware Technologies Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hexaware Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 Hexaware Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Hexaware Technologies has purchased the following applications: Demandbase ABX Cloud for Account Based Marketing in 2020, Fixie.ai for AI Frameworks and Libraries in 2025, Rackspace Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hexaware Technologies is running and its propensity to invest more and deepen its relationship with Demandbase , FIXIE , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hexaware Technologies revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hexaware Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Demandbase | Legacy | Demandbase ABX Cloud | Account Based Marketing | CRM | n/a | 2020 | 2020 | ||
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Lead Generation | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| FIXIE | Legacy | Fixie.ai | AI Frameworks and Libraries | AI Development | n/a | 2025 | 2025 | In 2025, Hexaware Technologies announced a partnership to integrate Fixie.ai, using its Ultravox Realtime voice AI, into its enterprise offerings to power next generation contact center and CX voice automation. Fixie.ai is being positioned inside Hexaware Technologies AI Frameworks and Libraries footprint to support AI native contact center and enterprise solutions for APAC and global customers. The technical implementation focus described in the announcement centers on Ultravox Realtime voice AI capabilities, including real time speech recognition, conversational IVR, voice agent orchestration and audio stream handling. Fixie.ai is intended to be embedded into Hexaware contact center application layers to enable session management, automated voice workflows and agent assist functionality as part of solution configurations. Operational scope covers Hexaware's AI native contact center and enterprise solutions, targeting customer experience and operations functions across industries in APAC and other global markets. Integrations will occur at the platform level with contact center platforms and enterprise CRM and case management workflows to surface voice AI outputs into operational processes and routing logic. Governance and rollout are being positioned through Hexaware's solution lifecycle and enterprise AI program, with staged incorporation into industry solution bundles and professional services engagements for clients. The partnership links Hexaware Technologies, Fixie.ai, AI Frameworks and Libraries and contact center CX use cases, with Ultravox Realtime voice AI integrated into Hexaware's product and services catalog for build, deploy and operational phases. | |
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Generative AI Platforms | AI Development |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 | ||
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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