Tenby, SA70 8DA,
United Kingdom
Heywood Spa Hotel United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Heywood Spa Hotel United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Heywood Spa Hotel United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heywood Spa Hotel United Kingdom has purchased the following applications: PayPal Braintree for Payment Processing in 2021, Profitroom UpperBooking for Reservation and Booking Management in 2023, Social Intents for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heywood Spa Hotel United Kingdom is running and its propensity to invest more and deepen its relationship with PayPal , Profitroom , Social Intents or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heywood Spa Hotel United Kingdom revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heywood Spa Hotel United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Profitroom | Legacy | Profitroom UpperBooking | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Heywood Spa Hotel United Kingdom implemented Profitroom UpperBooking to drive direct bookings and package sales. The deployment targeted the hotel's direct online channel using Profitroom UpperBooking within the Reservation and Booking Management category, applied at the Pembrokeshire site and focused on commercial booking flows.
The implementation centered on booking engine and upsell capabilities, inferred from vendor references to Profitroom Booking Engine 360, indicating reservation management, package configuration, and ancillary upsell workflows were configured. Configuration included package rule setup, dynamic availability handling, and front end booking flows to surface offers and packages at point of purchase, enabling the hotel to operationalize package sales alongside core reservations.
Profitroom UpperBooking was integrated into the Heywood Spa Hotel website to capture direct online reservations and reduce reliance on third party distribution. Operational coverage encompassed reservations and revenue related functions, specifically the front desk, reservations team, and commercial pricing workflows, aligning online rates and package availability through the booking engine. No named external system integrations are specified in the source.
Rollout was commercially focused and delivered measurable outcomes within six months, with reported results of a 128% increase in direct bookings, 34% package sales growth and a 32% reduction in commission. Governance changes included centralizing rate and package management in the booking engine and creating reservation team workflows to consistently present upsells and packages during booking and pre arrival communications, reflecting a small property deployment sized to a 30 person operation in the Leisure and Hospitality sector.
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, Customer Loyalty | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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