Tyler, 75701, TX,
United States
Hibbs-Hallmark & Company Technographics
Hibbs-Hallmark & Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hibbs-Hallmark & Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Hibbs-Hallmark & Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hibbs-Hallmark & Company has purchased the following applications: Applied Pay for Payment Processing in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Twilio Sendgrid for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hibbs-Hallmark & Company is running and its propensity to invest more and deepen its relationship with Applied Systems , Cisco Systems , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hibbs-Hallmark & Company revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hibbs-Hallmark & Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hibbs-Hallmark & Company Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Applied Systems | Legacy | Applied Pay | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Hibbs-Hallmark & Company implemented Applied Pay in the Apps Category to modernize premium payment collection and eliminate paper-check workflows across its U.S. operations. The initiative targets reduction of low-value accounting tasks, mitigation of errors and omissions exposure, and improved cash flow by shifting insureds to digital payment options. Applied Pay is described by the vendor as integrated with the agency management system to accelerate payment processing and reduce manual posting work.
The implementation centered on Applied Pay capabilities for digital payment capture, electronic premium processing, and automated posting workflows. Configuration work focused on payment method enablement for insureds, tokenization or secure payment credential handling, and payment receipt posting into agency workflows. Applied Pay was configured to surface digital payment options to customers and to route transaction data into the agency management system for further policy and accounting handling.
Operational coverage included core accounting, billing and customer service workflows within Hibbs-Hallmark U.S. operations, with process changes to retire paper-check handling and to standardize reconciliation. Governance adjustments emphasized payment posting rules and controls to limit E&O risk, and a phased conversion approach was used to shift manual check processing to electronic methods while preserving audit trails. Applied's press release describes the agency using Applied Pay's integration with their AMS to accelerate processing and provide insureds with digital payment options, aligning system configuration with agency goals rather than reporting quantified outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022 Hibbs-Hallmark & Company implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on the company website to support real time client engagement and web based meeting access for external users.
The implementation centers on core Webex meeting capabilities, including hosted audio and video sessions, screen sharing, meeting recording, and host participant controls typical of Audio Video and Web Conferencing platforms. Configuration emphasizes browser based access and meeting orchestration workflows, with standard meeting room provisioning and user role management suitable for a 75 person insurance firm.
Operationally the deployment is oriented toward client facing communications and internal collaboration, with the website integration providing a public entry point for external meetings. Governance focuses on standardized meeting workflows and access controls to support consistent client interactions, while the technical footprint remains a web embedded deployment of Cisco Webex Meetings rather than a site native conferencing build.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, Hibbs-Hallmark & Company implemented Twilio Sendgrid to manage Transactional Email for website driven client communications. Twilio Sendgrid was embedded on the Hibbs-Hallmark website to centralize delivery of automated messages such as contact form responses, account confirmations, and policy notifications. The deployment establishes Twilio Sendgrid as the Transactional Email platform supporting outbound website email for customer communications and operational notifications.
The implementation configuration leveraged Twilio Sendgrid capabilities typical of the Transactional Email category, including SMTP relay and API based sending, templating for consistent message composition, and event webhook handling to capture bounces and delivery events. Operational scope is focused on website outbound flows and internal customer service notification processes, with governance applied to template management, sender authentication, suppression lists, and delivery event logging for compliance and deliverability oversight. The setup aligns Hibbs-Hallmark & Company Twilio Sendgrid Transactional Email usage with standard email orchestration, monitoring, and template driven workflows common in insurance customer communications.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Hibbs-Hallmark & Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Hibbs-Hallmark & Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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