AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

HiCare Services Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics NAV ERP Financial ERP Financial Management Tectura 2013 2013
In 2013, HiCare Services implemented Microsoft Dynamics NAV as its ERP Financial platform. The deployment was delivered with Tectura as the SI and focused on centralizing financial and transactional records across operations in India. The Microsoft Dynamics NAV implementation included core ERP Financial capabilities aligned to procurement, order processing, vendor management, inventory control, and warehouse management. Functionality supported purchasing workflows, reverse logistics and service center inventory visibility, while linking transactional feeds to finance and accounts workflows common to ERP Financial systems. Integrations documented in operational notes include a direct reliance on Microsoft Dynamics NAV for vendor master and transaction records and an operational integration pattern with Salesforce for inventory tracking in warehouses and service centers. Supply chain teams augmented the NAV data with Python based forecasting scripts to plan monthly stock requirements and to feed demand planning and replenishment schedules. Operational scope covered supply chain, purchasing, logistics, customer service, product quality and trade compliance teams within HiCare Services India operations. Governance work streams centered on standardized planning and scheduling processes, KPI instrumentation for supplier and logistics performance, documented workflows for vendor negotiation and contract management, and ongoing vendor performance monitoring tied back into Microsoft Dynamics NAV.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at HiCare Services
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by HiCare Services Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD HiCare Services Technographics

HiCare Services is a Professional Services organization based in India, with around 750 employees and annual revenues of $80.0 million.

HiCare Services operates a diverse technology stack with applications such as Microsoft Dynamics NAV, Microsoft 365 and Adobe Commerce (ex Magento), covering areas like ERP Financial, Collaboration and eCommerce.

HiCare Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Adobe Systems.

HiCare Services recently adopted applications including Adobe Commerce (ex Magento) in 2021, Salesforce Marketing Cloud in 2020 and Freshservice in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of HiCare Services’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates HiCare Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete HiCare Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.