Hickory
L5/68 Clarke St,
Southbank, 3006, VIC,
Australia
Southbank, 3006, VIC,
Australia
61 3 9429 7411
Construction and Real Estate
Hickory Technographics
Hickory Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hickory and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Hickory employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hickory has purchased the following applications: Epicor ERP for ERP Financial in 2013, Epicor EAM for Enterprise Asset Management in 2013, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hickory is running and its propensity to invest more and deepen its relationship with Epicor , simPRO Group , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hickory revenues, which have grown to $270.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hickory intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hickory Tech Stack and Enterprise Applications
Hickory ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Hickory implemented Epicor ERP to centralize ERP Financial processes supporting procurement, production and manufacturing business functions across the organization. The deployment targeted purchasing and procurement workflows and was positioned to align financial controls with operational manufacturing activities.
The implementation work focused on purchasing strategy formulation, development and system configuration, with close collaboration among procurement, production, manufacturing and ERP managers. Epicor ERP was configured to enforce purchasing rules, standardize purchase order creation and embed approval workflows within the ERP Financial environment, and the project emphasized aligning transactional procurement steps with production planning inputs.
Operational scope emphasized cross functional governance, with ERP managers coordinating requirements and configuration changes from procurement and manufacturing stakeholders. Governance activities included defining purchase approval hierarchies, documenting standard operating procedures for purchasing in the Epicor ERP system and establishing change control for ongoing procurement configuration.
Hickory Epicor ERP ERP Financial integration involved tying purchasing operations into core financial processes and inventory valuation practices, with ERP managers retaining operational ownership of purchasing strategy execution. The implementation narrative reflects a systems led effort to unify purchasing and manufacturing processes through Epicor ERP while embedding governance and process controls into day to day procurement operations.
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Hickory ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor EAM | Enterprise Asset Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Hickory implemented Epicor EAM, an Enterprise Asset Management application, to formalize asset and procurement controls across its construction and real estate operations. The deployment targeted purchasing and maintenance workflows and was positioned to support procurement, production and manufacturing stakeholders alongside ERP management teams.
Configuration work concentrated on EAM-aligned functional modules including asset registry and hierarchy, work order management and maintenance scheduling, spare parts and inventory controls, and purchasing workflow configuration. The implementation emphasized formulation and development of purchasing strategies within Epicor EAM, with configuration of approval routing and procurement transaction processing consistent with Enterprise Asset Management practices.
Operational integration focused on synchronizing asset and procurement data with the company ERP and production controls, as evidenced by close collaboration with procurement, production, manufacturing and ERP managers during build and roll out. Governance was structured around cross-functional ownership of purchasing strategy, with those stakeholder groups involved in both design and implementation phases to align operational processes with the Epicor EAM application.
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Field Service Management | ERP Services and Operations |
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2023 | 2023 |
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Hickory Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Hickory implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment covers Hickory's Australia operations and supports corporate communications and productivity for approximately 1000 employees across the construction and real estate business.
The implementation centered on core Microsoft 365 capabilities, including Exchange Online email, SharePoint Online document collaboration, OneDrive cloud storage, and Microsoft Teams conferencing and chat. The deployment was organized as a centralized Microsoft 365 tenant under Microsoft, leveraging Azure Active Directory based identity and single sign on to provide authentication and access control.
Operational coverage extended to corporate offices and field teams, enabling file synchronization, collaborative document editing, and remote conferencing to support project delivery and site coordination workflows. The company's public website references Microsoft 365 as part of its technology footprint.
Governance was structured around tenant administration, role based access control, and information governance policies for document lifecycle and retention, with staged rollout and management aligned to business functions such as project delivery, finance, and HR. Ongoing administration emphasized secure access and collaboration workflows consistent with the Collaboration category.
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Hickory CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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Hickory ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Hickory IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Hickory CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hickory
| First Name | Last Name | Title | Function | Department | Phone | |
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Accountant | Manager | Finance | |
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Maintenance Technician | Manager | Operations | |
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IT Business Systems Consultant | Manager | IT | |
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Information Technology Operations Manager | Manager | IT | |
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Chief Information Officer | CXO | IT | |
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Group Chief Executive Officer | CXO | Operations | |
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Managing Director | CXO | Operations | |
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Apps Being Evaluated by Hickory Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hickory IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hickory digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Hickory Technographics
Hickory is a Construction and Real Estate organization based in Australia,
with around 1000 employees and annual revenues of $270.0 million.
Hickory operates a diverse technology stack with applications such as
Epicor ERP, Epicor EAM and Microsoft 365,
covering areas like ERP Financial, Enterprise Asset Management and Collaboration.
Hickory has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor and Microsoft.
Hickory recently adopted applications including
simPRO Field Service Management in 2023, Freshservice in 2021 and GoDaddy in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hickory’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hickory’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hickory technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.