Arlington, 22204, VA,
United States
High Sierra Pools, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by High Sierra Pools, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 High Sierra Pools, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that High Sierra Pools, Inc. has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2021, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems High Sierra Pools, Inc. is running and its propensity to invest more and deepen its relationship with Workday , MITC , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing High Sierra Pools, Inc. revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for High Sierra Pools, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2021 | 2021 |
In 2021 High Sierra Pools, Inc. deployed Paradox Olivia Chatbot as a Recruiting Chatbot on its public website to support candidate engagement for corporate hiring needs. The implementation places Paradox Olivia Chatbot directly on job listings and the careers entry flow to capture and qualify inbound applicants through conversational interfaces.
Paradox Olivia Chatbot was configured to deliver standard Recruiting Chatbot capabilities, including automated candidate screening, qualification prompts, scheduling handoffs to recruiters, and FAQ response workflows. Configuration work focused on conversational templates, job-specific qualification logic, and routing rules that escalate qualified candidates to human recruiters for next steps.
The deployment architecture centers on a web-embedded chatbot widget connected to internal candidate intake and hiring workflows, enabling conversational routing to recruiting teams and recruiter inboxes. Operational coverage targets recruiting and talent acquisition functions across the organization, with administrative controls for recruiters to adjust scripts and qualification criteria.
Governance emphasized centralized control of conversational content and routing policies, with talent acquisition owning template management and recruiter escalation rules. Monitoring and iterative tuning of Paradox Olivia Chatbot were organized as ongoing operational processes to maintain alignment with hiring workflows and recruiter handoff procedures.
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Recruiting | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, High Sierra Pools, Inc. implemented Microsoft 365 to provide Collaboration across the organization. The implementation established a cloud-first Microsoft 365 tenant to support corporate communication, document collaboration, and internal productivity for a 1,200 employee professional services company.
The deployment emphasized core Collaboration capabilities including Exchange Online for enterprise email, SharePoint Online for site and document management, Microsoft Teams for real-time collaboration and meetings, and OneDrive for per-user file sync and mobility. Configuration work focused on team site templates, shared document libraries, mailbox provisioning, and standard content lifecycle controls consistent with Collaboration workflows such as versioning and permission models.
Microsoft 365 is referenced on the company website, indicating tenant-level services supporting web-facing content and internal collaboration processes. Operational coverage included corporate communications, sales, operations and field staff, governed through centralized Microsoft 365 tenant administration, role-based access control and site-level content policies to standardize collaboration and content governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 High Sierra Pools, Inc. deployed Hotjar on its public website to strengthen Customer Experience measurement. The implementation consisted of client side Hotjar script instrumentation to capture heatmaps, session recordings, click and scroll behavior, conversion funnels, and on page feedback widgets. Hotjar was embedded across site templates to surface qualitative insights for website usability and lead capture flows.
Operational ownership is aligned to digital marketing and UX teams, who use Hotjar session playback and feedback reports to prioritize content and form refinements. Governance centered on cookie consent controls and session sampling to limit data capture and maintain privacy compliance for web analytics. Configuration is focused on on site instrumentation and Hotjar native feedback modules, with captured data consumed by marketing and product stakeholders for iterative experience improvements.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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