HES Technographics
HES Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HES and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 HES employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HES has purchased the following applications: Block Afterpay for Payment Processing in 2021, AscenderPay for Payroll in 2018, Member Evolution for Membership Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HES is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , Ascender , Member Evolution or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HES revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HES intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HES Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, HES implemented Block Afterpay on its website. HES implemented Block Afterpay as a Payment Processing option to present buy now pay later installment payments within online checkout and enrollment payment workflows for the Australian education provider.
The deployment is web-centric, embedding the Block Afterpay checkout integration into the site front-end to surface installment options at point of sale, with standard payment authorization and tokenization flows connecting to the payment processing stack. Operational scope is focused on online payments and student fee collection, with configuration and reconciliation managed by the web and finance functions, and governance concentrated on checkout configuration, fraud controls, and payment reconciliation during rollout.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | AscenderPay | Payroll | HCM | n/a | 2018 | 2018 |
In 2018 HES implemented AscenderPay as a hosted payroll solution for its higher education membership. AscenderPay is identified in the Payroll category and was provisioned to support centralized payroll processing for Higher Ed Services and participating Australian universities.
The deployment used a hosted architecture with AscenderPay configured to deliver core Payroll capabilities, including automated pay run orchestration, statutory tax and superannuation calculations, payslip generation, leave entitlements handling, and payroll reporting and compliance configuration. Configuration work emphasized higher education payroll rules and parameterization to accommodate university-specific pay elements and award conditions.
Operational scope covered advisory and implementation support across multiple member universities in Australia, with HES providing part-time HRIS application specialist services and support to University Project Managers. The engagement explicitly included analysis of costs, benefits and risks associated with adopting a hosted HR and Payroll solution and commissioning functional enhancements to the Ascender product to meet sector requirements.
Governance activity focused on advising project governance, prioritizing feature requests, commissioning product improvements to AscenderPay, and coordinating phased rollout priorities for member institutions. The implementation narrative centers on AscenderPay, Payroll category functionality, hosted deployment architecture, and governance-led configuration and enhancement work for higher education payroll operations.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Member Evolution | Legacy | Member Evolution | Membership Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 HES implemented Member Evolution as its Membership Management solution and embedded Member Evolution into the institutional website to handle public-facing membership enrollment and member self-service. The implementation centers on online member registration, profile management, renewal workflows, and public event sign-up forms accessed through the website, consolidating membership records and sign-up flows for a 40 employee education provider.
Configuration emphasizes core Membership Management capabilities, including a centralized membership database, member portal access, event registration modules, subscription billing and automated renewal notifications consistent with Membership Management functionality. Operational responsibility is concentrated in central administrative teams supporting membership administration, events coordination, and financial receipting, with role based administrative controls and defined approval and communication workflows to govern member lifecycle actions.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Event Management | Collaboration |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at HES
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by HES Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||