Cookeville, 38501, TN,
United States
Highlands Residential Services Technographics
Highlands Residential Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Highlands Residential Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 Highlands Residential Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Highlands Residential Services has purchased the following applications: SACS Housing ERP for Real Estate Property Management in 2015, Microsoft 365 for Collaboration in 2019, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Highlands Residential Services is running and its propensity to invest more and deepen its relationship with SACS Housing Software , Microsoft , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Highlands Residential Services revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Highlands Residential Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Highlands Residential Services Tech Stack and Enterprise Applications
Highlands Residential Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SACS Housing Software | Legacy | SACS Housing ERP | Real Estate Property Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Highlands Residential Services deployed SACS Housing ERP to support Real Estate Property Management. The implementation was aimed at consolidating property administration for the 23-employee firm and surfacing tenant services through the company website.
SACS Housing ERP was configured to deliver core Real Estate Property Management capabilities including tenant and lease administration, maintenance work order management, rent and arrears accounting, document management, and reporting. The SACS Housing ERP configuration used role based access controls and property level operational settings to separate administrative, leasing, accounting, and maintenance workflows while enabling repeatable processes for recurring billing and lease lifecycle events.
Operationally the implementation was surfaced via the company website at apps.highlandsrs.com, producing a web tenant portal for resident self service and submission of maintenance requests. Governance centered on a central administrative owner within Highlands Residential Services who managed user roles, property charts of accounts, and workflow routing for maintenance and collections. The narrative reflects a hosted web deployment model integrated with Highlands Residential Services public site, supporting property management, leasing, accounting, and field maintenance functions under a single SACS Housing ERP instance.
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Highlands Residential Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Highlands Residential Services implemented Microsoft 365 to provide cloud productivity and Collaboration across its corporate operations. The Microsoft 365 deployment included standard cloud productivity modules such as Office applications, Exchange Online email, OneDrive file storage, SharePoint document libraries, and Microsoft Teams to support real-time collaboration and document coauthoring.
The implementation was provisioned for a 23-employee firm and was scoped to core business functions including administrative operations, project coordination, and finance, with Microsoft 365 integrated into the company website for basic communications and contact workflows. Governance focused on centralized identity and access controls, mailbox and document policies, and simple site-level information architecture to enable small-team collaboration, file versioning, and controlled external sharing while aligning Microsoft 365 with Highlands Residential Services business collaboration needs.
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Highlands Residential Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019 Highlands Residential Services began using Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services to host its public website and associated web assets. The deployment is focused on cloud-hosted web infrastructure, with Lumen Cloud (ex CenturyLink) serving as the primary application hosting layer for the company website and public content delivery.
Configuration and operational coverage emphasize lightweight compute provisioning, public IP addressing and DNS management aligned to the Application Hosting and Computing Services category, supporting web content hosting and site availability for the organization. Governance is consistent with a small company model, with centralized account administration, basic provisioning workflows and routine platform maintenance to sustain web operations, while operational scope is limited to web hosting rather than broader enterprise systems.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Highlands Residential Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Highlands Residential Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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