Highwoods Properties
3100 Smoketree Court,
Raleigh, 27604, NC,
United States
Raleigh, 27604, NC,
United States
1 888-636-1223
Banking and Financial Services
Highwoods Properties Technographics
Highwoods Properties Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Highwoods Properties and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 348 Highwoods Properties employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Highwoods Properties has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2006, Oracle JD Edwards EnterpriseOne Lease Management for Lease Management in 2011, TeamSupport SnapEngage for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Highwoods Properties is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Highwoods Properties revenues, which have grown to $770.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Highwoods Properties intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Highwoods Properties Tech Stack and Enterprise Applications
Highwoods Properties ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006, Highwoods Properties implemented Oracle JD Edwards EnterpriseOne as its ERP Financial platform to centralize project and property accounting. The deployment targeted financial controls for capital projects and ongoing property operations. Oracle JD Edwards EnterpriseOne was established as the system of record for job and project financials.
Configuration emphasized job costing and project accounting functionality, with explicit workflows to input all improvement jobs, capture subcontractor contracts and change orders, and process subcontractor invoices for project costing. Accounts payable was scoped and configured specifically for job cost projects, with general ledger posting controls to preserve project-level accounting integrity. Reporting capabilities were set to prepare job cost reports and variances used for ongoing monitoring and reconciliation.
Operational coverage included the construction, development, property management and accounting divisions, and the implementation tracked capital improvement budgets and spending variances across projects. Payment governance was embedded in the application, requiring lien releases and other required documents before subcontractor payments, thereby linking invoice processing directly to project cost records. Project-level invoice processing and payment sequencing were routed through Oracle JD Edwards EnterpriseOne to ensure costs posted to the appropriate capital projects.
Governance and close processes were organized around coordinated final accounting project reconciliation, including a complete audit of each project’s general ledger and preparation of final job cost reconciliations. Controls focused on contract change order capture, audit traceability, and project financial control within Oracle JD Edwards EnterpriseOne. These structured workflows supported the property management and capital project accounting functions.
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Highwoods Properties ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne Lease Management | Lease Management | ERP Services and Operations | n/a | 2011 | 2012 |
In 2011, Highwoods Properties deployed Oracle JD Edwards EnterpriseOne Lease Management for Lease Management to support real estate lease administration and expense participation tracking across its property portfolio. The implementation targeted the Real Estate Management Module to centralize lease data and standardize configuration for standard lease terms and billing events.
The engagement included a J.D. Edwards 9.0 Real Estate Solution Specialist who scripted and tested the Expense Participation and Sales Overage module and configured E1 based on Highwoods requirements for a standard lease. Configuration work emphasized parameter setup, lease term templates, and rule-driven expense participation and overage processing consistent with Lease Management functional workflows.
Project governance included updating processing procedures to take advantage of the application capabilities and a testing-driven validation cycle to surface design issues. The team identified solution gaps between the documented requirements and the tested solution design, documented appropriate workarounds, and revised operational procedures to align lease administration and finance workflows with the configured system.
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Highwoods Properties AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015 Highwoods Properties deployed TeamSupport SnapEngage on its website, adding a Chatbots and Conversational AI layer to its web customer engagement channels. The rollout targeted web-based tenant and prospect interactions, embedding TeamSupport SnapEngage to provide real-time conversational support and structured ticket capture for site visitors.
The TeamSupport SnapEngage implementation was configured to support live chat, automated routing to service queues, canned responses and visitor context capture, capabilities consistent with Chatbots and Conversational AI workflows for front-line engagement. Operational coverage emphasized leasing inquiries and customer service touchpoints on the corporate site, with escalation and support workflows integrated into existing service operations to centralize web-driven requests.
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Highwoods Properties Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Highwoods Properties CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Highwoods Properties PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Highwoods Properties IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Highwoods Properties CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Highwoods Properties
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Regional Controller | Director | Finance | |
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Vice President, Chief Accounting Officer | CXO | Finance | |
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Senior Vice President, Finance & Investor Relations | VP | Finance | |
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Apps Being Evaluated by Highwoods Properties Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Highwoods Properties IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Highwoods Properties digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Highwoods Properties Technographics
Highwoods Properties is a Banking and Financial Services organization based in United States,
with around 348 employees and annual revenues of $770.0 million.
Highwoods Properties operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Oracle JD Edwards EnterpriseOne Lease Management and TeamSupport SnapEngage,
covering areas like ERP Financial, Lease Management and Chatbots and Conversational AI.
Highwoods Properties has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and TeamSupport.
Highwoods Properties recently adopted applications including
Zoominfo Platform in 2023, DocuSign eSignature in 2021 and Craft CMS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Highwoods Properties’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Highwoods Properties’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Highwoods Properties technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.