Jakarta, 12190,
Indonesia
Hilton Indonesia Technographics
Hilton Indonesia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hilton Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Hilton Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hilton Indonesia has purchased the following applications: Visa Authorize.Net for Payment Processing in 2021, Sojern for Guest Management in 2023, OpenAI GPT-4 for Generative AI Platforms in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hilton Indonesia is running and its propensity to invest more and deepen its relationship with Visa , Sojern , TripAdvisor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hilton Indonesia revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hilton Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hilton Indonesia Tech Stack and Enterprise Applications
Hilton Indonesia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2021 | 2021 |
|
Hilton Indonesia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2023 | 2023 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2016 | 2016 |
|
Hilton Indonesia AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
|
Hilton Indonesia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Artificial Intelligence Marketing | AI-Powered Application |
|
2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
|
2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
|
2023 | 2023 |
|
Hilton Indonesia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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Collaboration | Collaboration |
|
2020 | 2020 |
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Collaboration | Collaboration |
|
2022 | 2022 |
|
Hilton Indonesia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2024 | 2024 |
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Digital Asset Management | Content Management |
|
2024 | 2024 |
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Digital Signing | Content Management |
|
2024 | 2024 |
|
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Web Content Management | Content Management |
|
2012 | 2012 |
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Web Content Management | Content Management |
|
2016 | 2016 |
|
Hilton Indonesia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
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eCommerce | eCommerce |
|
2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
|
2016 | 2016 |
|
Hilton Indonesia CRM
Hilton Indonesia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
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Application Performance Management | ITSM |
|
2020 | 2020 |
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Application Performance Management | ITSM |
|
2020 | 2020 |
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IT Service Management | ITSM |
|
2025 | 2025 |
|
Hilton Indonesia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
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Project Portfolio Management | PPM |
|
2024 | 2024 |
|
Hilton Indonesia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2024 | 2024 |
|
Hilton Indonesia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2017 | 2017 |
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Apps Development | PaaS |
|
2020 | 2020 |
|
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Apps Development | PaaS |
|
2021 | 2021 |
|
Hilton Indonesia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Cloud Storage | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
|
2025 | 2025 |
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Content Delivery Network | IaaS |
|
2015 | 2015 |
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Content Delivery Network | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
|
2016 | 2016 |
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Digital Workspace | IaaS |
|
2011 | 2011 |
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Domain Name System (DNS) | IaaS |
|
2017 | 2017 |
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Domain Name System (DNS) | IaaS |
|
2021 | 2021 |
|
Hilton Indonesia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2023 | 2023 |
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2018 | 2018 |
|
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Secure Web Gateways (SWG) | CyberSecurity |
|
2011 | 2011 |
|
IT Decision Makers and Key Stakeholders at Hilton Indonesia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hilton Indonesia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||