Tokyo, 160-0023,
Japan
Hilton Japan Technographics
Hilton Japan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hilton Japan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5581 Hilton Japan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hilton Japan has purchased the following applications: TableCheck for Reservation and Booking Management in 2021, Line.me for Chatbots and Conversational AI in 2020, Forter for eCommerce Fraud Protection in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hilton Japan is running and its propensity to invest more and deepen its relationship with TableCheck , LY Corporation , Forter or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hilton Japan revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hilton Japan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hilton Japan Tech Stack and Enterprise Applications
Hilton Japan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TableCheck | Legacy | TableCheck | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Hilton Japan implemented TableCheck on its website. TableCheck acts as Hilton Japan's Reservation and Booking Management application, handling online guest bookings for on-property dining and other guest-facing reservations through an embedded web booking interface. The deployment centralizes customer-facing reservation workflows and exposes standard booking functionality including availability checks, booking confirmations, and front-of-house schedule visibility.
Configuration scope reflects typical Reservation and Booking Management modules such as an online booking widget, reservation engine rules, guest data capture fields, and table or capacity management controls. Operational coverage is focused on the Hilton Japan website as the primary channel for bookings, aligning web booking behavior with property-level service operations and daily reservation management processes. Governance is implemented through centralized booking rules and configuration controls within TableCheck to manage booking windows, capacity constraints, and confirmation workflows across Hilton Japan's public booking channel.
|
Hilton Japan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LY Corporation | Legacy | Line.me | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
|
Hilton Japan eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Forter | Legacy | Forter | eCommerce Fraud Protection | eCommerce | n/a | 2021 | 2021 |
|
Hilton Japan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2024 | 2024 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Hilton Japan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
Hilton Japan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
IT Decision Makers and Key Stakeholders at Hilton Japan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hilton Japan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||