HiperScan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HiperScan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 390 HiperScan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HiperScan has purchased the following applications: TecArt CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HiperScan is running and its propensity to invest more and deepen its relationship with TecArt or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HiperScan revenues, which have grown to $109.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HiperScan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TecArt | Legacy | TecArt CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023 HiperScan implemented TecArt CRM to centralize customer data and to support bundesweit tätige Außendienstmitarbeiter, establishing a single system for customer and sales engagement. The implementation is scoped to CRM, marketing and mobile access across Germany, aligning the TecArt CRM deployment with the company sales and marketing agenda.
TecArt CRM was configured with core CRM capabilities, marketing modules, ticketing for customer inquiries, and mobile access for field teams, with module assignment inferred from the vendor case study as core CRM, tickets and ERP-integration. Workflows were structured to capture leads through marketing to sales, and to record ticket activity alongside customer records in the CRM, enabling operational traceability across those modules.
The project integrates TecArt CRM with Sage 100 ERP to provide sales teams and bundesweit field staff with document and order visibility, linking CRM records to order and document data in Sage 100 ERP. Governance focused on workflow transparency and lead-to-order traceability, with rollout covering CRM, marketing and mobile user enablement in Germany to support sales, marketing and service functions.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||