East Molesey, KT8 9AU,
United Kingdom
Historic Royal Palaces Technographics
Historic Royal Palaces Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Historic Royal Palaces and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 910 Historic Royal Palaces employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Historic Royal Palaces has purchased the following applications: Oleeo ATS for Applicant Tracking System in 2020, Microsoft 365 for Collaboration in 2018, dotdigital Engagement Cloud for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Historic Royal Palaces is running and its propensity to invest more and deepen its relationship with Oleeo , MHR (formerly MidlandHR) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Historic Royal Palaces revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Historic Royal Palaces intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Historic Royal Palaces Tech Stack and Enterprise Applications
Historic Royal Palaces Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Historic Royal Palaces Enterprises implemented Microsoft 365. The presence of Microsoft 365 artifacts on the Historic Royal Palaces Enterprises website indicates an active deployment aligned with the Collaboration category to support internal communication and document sharing across the organization.
The Microsoft 365 configuration is consistent with standard Collaboration deployments and likely centers on identity integrated productivity services, including Exchange Online email, SharePoint Online content and intranet capabilities, Microsoft Teams real-time collaboration, OneDrive file sync and the Office productivity suite. These components enable document management, team chat, calendaring and shared workspace workflows that address cross-functional collaboration needs for retail and central administrative teams.
Governance is expected to be organized at the tenant level with role based access controls, content lifecycle and information protection policies to manage user access and content across sites in the United Kingdom. Historic Royal Palaces Enterprises Microsoft 365 Collaboration supports business functions such as internal communications, knowledge management and operational coordination between retail sites and head office.
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Historic Royal Palaces CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Historic Royal Palaces Enterprises deployed dotdigital Engagement Cloud for Customer Engagement on its website. The implementation centers on using dotdigital Engagement Cloud to support marketing and e-commerce functions, enabling web-triggered campaign orchestration and customer communication tied to site interactions.
The deployment focuses on standard Customer Engagement capabilities including campaign management, automated customer journeys, segmentation and personalization, and engagement analytics as implemented on the website. Operational ownership rests with marketing and retail operations teams, with governance organized around campaign workflows, content approval and consent management for site-driven communications.
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Historic Royal Palaces ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Historic Royal Palaces TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Historic Royal Palaces PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Historic Royal Palaces IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Historic Royal Palaces CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Historic Royal Palaces
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Historic Royal Palaces Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||