Mumbai, 400013,
India
Hitech Group Technographics
Hitech Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hitech Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Hitech Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hitech Group has purchased the following applications: TCS iON Manufacturing ERP for Manufacturing ERP in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Twilio Sendgrid for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hitech Group is running and its propensity to invest more and deepen its relationship with Tata Consultancy Services , Google , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hitech Group revenues, which have grown to $608.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hitech Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hitech Group Tech Stack and Enterprise Applications
Hitech Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS iON Manufacturing ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Hitech Group implemented TCS iON Manufacturing ERP, a Manufacturing ERP provided by Tata Consultancy Services. The initial engagement documented between January 2015 and August 2015 involved CMPSL and Hitech Plast Ltd working with the MIS team of Hitech Plast Ltd, establishing the implementation and operational handoffs with plant and finance stakeholders.
The TCS iON Manufacturing ERP deployment emphasized financial and operational modules, including monthly MIS reporting, preparation of balance sheet schedules on a quarterly, half yearly and yearly cadence, and a Fixed Asset Register maintained in the TCSion Accounting system. Inventory control and audit capabilities were configured to support statutory, internal and physical stock audits, and routines were established for monitoring creditors and debtors and for reconciliations of excise, service tax and VAT.
Operational coverage extended to finance and factory functions, with explicit coordination flows between the MIS team, the corporate finance team for statutory payments, and factory heads and staff for day to day activities. The implementation therefore connected plant-level operational reporting with corporate accounting ledgers, using TCSion Accounting system entries for fixed assets and financial reconciliations.
Governance and process changes centered on monthly MIS cycles and a structured cadence for statutory compliance, audit readiness and management reporting, with the MIS team acting as the central point for report generation and cross-functional coordination. The narrative documents configuration of reporting and reconciliation workflows, and the establishment of operational handoffs between finance and factory teams for ongoing system use and statutory coordination.
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Hitech Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Hitech Group implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment established a single cloud-hosted productivity suite for the 1000-employee distribution company headquartered in India, aimed at standardizing communications and document workflows across the organization.
The implementation leveraged Google Workspace (Formerly Google G-Suite) core modules, including Gmail for enterprise email, Calendar for scheduling, Google Drive for file storage, and Docs, Sheets and Slides for real-time document collaboration. Administrative configuration was performed through the Google Workspace admin console, enabling user provisioning, group management, domain configuration, and policy controls consistent with Collaboration category best practices.
Public website metadata shows Google Workspace being used on the Hitech Group website, which indicates centralized domain configuration and surface-level integration of collaboration links and web-facing contact functionality. Operational scope covered corporate communications, sales and operations teams, with governance focused on centralized administration, user lifecycle workflows and workspace policy enforcement to support cross-functional collaboration.
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Hitech Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Hitech Group deployed Twilio Sendgrid to handle customer-facing email workflows integrated on its website, positioning the implementation within the Transactional Email category. Hitech Group implemented Twilio Sendgrid as the primary transactional messaging engine for order confirmations, shipment notifications, and account notifications for its distribution business, connecting site-triggered events to cloud email delivery.
Twilio Sendgrid was configured to support API based transactional sends and SMTP relay, with template management for dynamic content and personalization. The implementation included event webhook usage for delivery, bounce and complaint events, and suppression management to maintain deliverability and programmatic handling of failed deliveries.
Integration work focused on embedding Twilio Sendgrid directly into the company website and its customer interaction flows, forwarding order and shipment events from the site to the Twilio Sendgrid API. Operational coverage emphasized the e commerce and customer service functions where site generated transactional messages originate, enabling automated email orchestration from web initiated events.
Governance elements implemented as part of the rollout included domain authentication setup such as DKIM and SPF configuration, API key access controls and role based permissions for template editing and send privileges. Configuration and operational controls concentrated on ensuring consistent template versioning, event webhook routing for operational monitoring, and centralized suppression handling through Twilio Sendgrid.
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Hitech Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hitech Group
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Apps Being Evaluated by Hitech Group Executives
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