Camberley, GU15 3XD,
United Kingdom
Holiday Autos United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Holiday Autos United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Holiday Autos United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Holiday Autos United Kingdom has purchased the following applications: WordPress for Web Content Management in 2011, Avaya Business Advocate for Customer Experience in 2002 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Holiday Autos United Kingdom is running and its propensity to invest more and deepen its relationship with Automattic , Avaya or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Holiday Autos United Kingdom revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Holiday Autos United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2011 | 2011 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya Business Advocate | Customer Experience | CRM | n/a | 2002 | 2002 |
In 2002, Holiday Autos United Kingdom implemented Avaya Business Advocate on Avaya DEFINITY to improve contact centre routing and to handle high seasonal call volumes in the UK. The deployment targeted Customer Experience improvements across contact centre operations and CRM related customer touchpoints. Call Centre Technology supplied and implemented Avaya Business Advocate, configuring the Avaya DEFINITY based environment to provide call routing, automatic call distribution and queuing to scale handling during peak travel seasons. The implementation centralized routing logic and operational workflows, impacting customer service and reservation functions, and the vendor projected several hundred thousand pounds in savings and a strong ROI while aiming to reduce costs and speed handling to improve CRM and contact centre outcomes.
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