Brno, 60200,
Czech Republic
Home Credit Czech Republic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Home Credit Czech Republic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 614 Home Credit Czech Republic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home Credit Czech Republic has purchased the following applications: Phonexia Speech Platform for Speech Recognition AI in 2018, Accurity Data intelligence Platform for Analytics and BI in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home Credit Czech Republic is running and its propensity to invest more and deepen its relationship with Phonexia , Simplity , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home Credit Czech Republic revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home Credit Czech Republic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phonexia | Legacy | Phonexia Speech Platform | Speech Recognition AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Home Credit Czech Republic deployed the Phonexia Speech Platform in its Czech contact center to automate call categorization and voice analytics. The Phonexia Speech Platform was used as a Speech Recognition AI solution to transcribe customer-agent interactions and to generate voice-derived signals that feed operational workflows for routing and sales offer handling. The deployment was scoped to contact center operations and sales functions, embedding speech processing into agent workflows and quality assurance processes.
The implementation used speech transcription and real-time voice analytics modules for call topic detection and script adherence monitoring. Real-time voice analytics detected call topics and adherence deviations during live interactions, while speech transcription enabled automated post-call classification and reporting. The Phonexia Speech Platform produced structured call topic labels and script-adherence flags to support automated call categorization and supervisor review.
As reported in the case study, the project yielded a 100% increase in offer rate and reduced mis-routed calls to about 1 percent. Operational coverage remained at the Czech contact center, impacting customer service and sales functions and supplying speech-derived metadata into routing and quality assurance workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Simplity | Legacy | Accurity Data intelligence Platform | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Home Credit Czech Republic piloted the Accurity Data intelligence Platform, Apps Category: , as part of a focused finance and underwriting data integration engagement with vendor Simplity. The engagement was scoped to support underwriting and risk scoring for the Home Credit U.S. joint venture through cross-domain data alignment between telco and banking sources.
Simplity piloted the Accurity Business Glossary and delivered data modelling to align Sprint telco data and Home Credit HCUS banking data, explicitly using the Accurity Business Glossary to maintain mappings and business data models. Configuration work concentrated on establishing canonical business terms, attribute mappings for underwriting, and model artifacts consumed by finance and underwriting teams.
Operational coverage targeted finance and underwriting functions supporting the Home Credit U.S. joint venture, integrating telco-sourced identity and usage signals alongside internal credit and application data. The implementation emphasized persistent business-to-technical mappings so downstream risk scoring and underwriting workflows could consume reconciled attributes.
Governance centered on the Accurity Business Glossary as the authoritative mapping repository, with pilot-stage processes for mapping ownership and model updates assigned to participating data stewards. The engagement explicitly enabled lending to subprime segments in the US by providing aligned data inputs for underwriting and risk scoring systems.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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