Home Outlet
2315 W Pinhook Rd,
Lafayette, 70508, LA,
United States
Lafayette, 70508, LA,
United States
1 337-232-0346
Retail
Home Outlet Technographics
Home Outlet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Home Outlet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Home Outlet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home Outlet has purchased the following applications: Avalara AvaTax for Tax Management in 2023, Epicor BisTrack for Manufacturing ERP in 2015, Zendesk Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home Outlet is running and its propensity to invest more and deepen its relationship with Avalara , Epicor , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home Outlet revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home Outlet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Home Outlet Tech Stack and Enterprise Applications
Home Outlet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avalara | Legacy | Avalara AvaTax | Tax Management | ERP | n/a | 2023 | 2023 |
In 2023, Home Outlet implemented Avalara AvaTax for Tax Management to centralize sales tax calculation and tax code management within its e-commerce operations. Home Outlet uses Avalara when it comes to taxes and tax codes, and the application was described as easy to integrate with the freedom to adjust mappings to fit the business.
The implementation of Avalara AvaTax focused on transaction-level tax calculation and tax code mapping integrated into checkout and order processing workflows. Configuration work emphasized aligning Avalara tax rules with Home Outlet pricing and product taxability, while maintaining the ability for iterative tweaks to tax code assignments and business rules.
Avalara AvaTax was integrated into an ecosystem where Jitterbit orchestrates data flows between BisTrack Epicor ERP and BigCommerce, with Mira Commerce instrumental in connecting the ERP and ensuring systems communicate. Product, order and order status flows are handled through Jitterbit, and Avalara is invoked as part of the order processing chain to apply tax calculations, alongside other third-party apps such as Algolia for site search.
Operational scope covered e-commerce checkout, finance and back-office order handling, with governance oriented around automated data synchronization and configuration controls for tax mappings. The rollout emphasized integrations and app orchestration to automate tasks, reduce manual intervention, and keep tax logic aligned across BisTrack Epicor, BigCommerce and Avalara AvaTax.
As a result of the integrated architecture and the Avalara integration, Home Outlet reported drastically improved team efficiency driven by automatic communication between ERP and site features. The implementation narrative highlights Avalara AvaTax as a configurable Tax Management component within a Jitterbit-orchestrated, BigCommerce-centered e-commerce stack.
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Home Outlet ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor BisTrack | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Home Outlet implemented Epicor BisTrack as its Manufacturing ERP to automate tasks and improve connectivity between commerce and back-office systems. The project targeted synchronization of product and order data between Epicor BisTrack and Home Outlet's BigCommerce storefront, with Mira Commerce supporting the integration to ensure the ERP communicated with site features.
Integration architecture centered on Jitterbit middleware, using both the BisTrack connector and the BigCommerce connector to orchestrate flows from product catalog updates through order creation to order status updates. The implementation codified product synchronization, order processing, and status reconciliation as core functional flows within Epicor BisTrack, positioning Epicor BisTrack as the authoritative source for catalog and order state.
Home Outlet augmented Epicor BisTrack with several third-party apps to enhance customer experience and reduce back-office effort, explicitly integrating Algolia for on-site search and Avalara for tax calculation and tax code management. Avalara was noted as straightforward to integrate and was adjusted to match Home Outlet's tax requirements, extending the ERP-driven order and tax workflows.
Governance and rollout emphasized automated data flows and system orchestration rather than manual entry, with Mira Commerce instrumental in connecting the ERP and ensuring systems communicated across the commerce stack. Team efficiency improved as Epicor BisTrack automatically communicated product, order and status data with BigCommerce and the incorporated apps, streamlining commerce, fulfillment and tax operations.
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Home Outlet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Home Outlet implemented Zendesk Chat as its Chatbots and Conversational AI solution, deploying the application on its public website to support on-site customer engagement and inquiry handling. Home Outlet uses Zendesk Chat on the website to provide a persistent web chat entry point for shoppers and site visitors.
The implementation centers on the Zendesk Chat web widget embedded in key commerce pages, configured for live agent sessions, automated triggers based on page behavior, canned responses, and routing to available agents. Zendesk Chat is configured to capture pre chat context and conversation transcripts, and to surface basic chat analytics for operational visibility.
Operational coverage focuses on the e commerce and customer support teams within the United States, where agents staff the chat channel and follow defined support workflows for triage and escalation. Governance emphasizes chat handling procedures, message templates and agent routing rules, with analytics used to monitor volume and staffing needs for the website chat channel.
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Home Outlet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Home Outlet Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Home Outlet eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Shopping Cart Management | eCommerce |
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2021 | 2021 |
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Home Outlet CRM
Home Outlet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Home Outlet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Home Outlet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Home Outlet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Home Outlet
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Home Outlet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Home Outlet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Home Outlet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Home Outlet Technographics
Home Outlet is a Retail organization based in United States,
with around 700 employees and annual revenues of $90.0 million.
Home Outlet operates a diverse technology stack with applications such as
Avalara AvaTax, Epicor BisTrack and Zendesk Chat,
covering areas like Tax Management, Manufacturing ERP and Chatbots and Conversational AI.
Home Outlet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Avalara, Epicor and Zendesk.
Home Outlet recently adopted applications including
Avalara AvaTax in 2023, BigCommerce in 2023 and PubMatic in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Home Outlet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Home Outlet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Home Outlet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.