HomeServe France
9 Rue Anna Marly,
Lyon, 69007,
France
Lyon, 69007,
France
33 1 70 82 17 69
Professional Services
HomeServe France Technographics
HomeServe France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HomeServe France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 HomeServe France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HomeServe France has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Prismic CMS for Web Content Management in 2021, Skeepers Avis Verifies for Product Review Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HomeServe France is running and its propensity to invest more and deepen its relationship with Google , Prismic , Skeepers or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HomeServe France revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HomeServe France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HomeServe France Tech Stack and Enterprise Applications
HomeServe France Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, HomeServe France implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment served the HomeServe France organization and provisioned corporate productivity and email services across the company, covering roughly 4000 employees in France.
The implementation provisioned core Google Workspace modules including Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Calendar and Google Meet, and centralized management through the Google Admin console. Configuration work emphasized shared Drive spaces, group aliases, document sharing policies and mobile device management to support collaborative document workflows and remote access patterns common to collaboration platforms.
Governance was structured with administrative roles, organization units and policy controls to segment access by business function, aligning permissions with customer service, field operations and corporate teams. The rollout used centralized provisioning and role-based group structures to standardize user lifecycle workflows and administrative controls across HomeServe France.
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HomeServe France Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prismic | Legacy | Prismic CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 HomeServe France deployed Prismic CMS for its website, establishing Prismic CMS as the Web Content Management platform for its public digital presence. The implementation is centered on the company website homeserve.fr and positions the application to support content creation and publishing workflows across marketing and digital teams.
The Prismic CMS configuration emphasizes content modeling and editorial workflow capabilities typical of Web Content Management platforms, including structured content types, media management, versioning, previewing and scheduled publishing to support continuous web updates. The implementation uses headless content delivery patterns to separate content management from front end presentation, enabling the content repository to deliver JSON payloads to the website front end and to support component-driven templates and reusable content blocks.
Operationally the deployment covers web content operations for HomeServe France and aligns with marketing, digital experience and web operations functions, with governance established for editorial approvals and content lifecycle management. Integrations are focused on web delivery and editorial tooling, and the implementation narrative centers on content orchestration, centralized content governance and scaled editorial processes rather than backend transaction systems.
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HomeServe France eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skeepers | Legacy | Skeepers Avis Verifies | Product Review Management | eCommerce | n/a | 2021 | 2021 |
In 2021, HomeServe France implemented Skeepers Avis Verifies on its public website. The Skeepers Avis Verifies deployment functions as a Product Review Management solution to capture, verify and present customer feedback tied to service offerings and online customer journeys.
HomeServe France configured Skeepers Avis Verifies to support standard Product Review Management capabilities, including on-site review collection forms, verified reviewer labeling, rating aggregation and front end review display widgets embedded within service pages on homeserve.fr. The implementation emphasizes structured review data and schema markup to ensure reviews are published in a consistent format for on‑page display and search indexing.
Architecturally the solution is web integrated, operating through embedded client side widgets that surface verified reviews within the customer experience flow. Operational ownership is centered on customer experience, marketing and customer service functions, which manage moderation queues, response workflows and compliance with French consumer review requirements. Governance covers moderation role definitions and content approval processes to maintain review authenticity and display controls.
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HomeServe France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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HomeServe France ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2016 | 2016 |
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HomeServe France PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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HomeServe France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HomeServe France
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by HomeServe France Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HomeServe France IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HomeServe France digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD HomeServe France Technographics
HomeServe France is a Professional Services organization based in France,
with around 4000 employees and annual revenues of $800.0 million.
HomeServe France operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Prismic CMS and Skeepers Avis Verifies,
covering areas like Collaboration, Web Content Management and Product Review Management.
HomeServe France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Prismic and Skeepers.
HomeServe France recently adopted applications including
Prismic CMS in 2021, Skeepers Avis Verifies in 2021 and SendinBlue in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HomeServe France’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HomeServe France’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HomeServe France technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.