Augusta, 04330, ME,
United States
Homewood Suites by Hilton Augusta Technographics
Homewood Suites by Hilton Augusta Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Homewood Suites by Hilton Augusta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22 Homewood Suites by Hilton Augusta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Homewood Suites by Hilton Augusta has purchased the following applications: M3 Accounting Core for ERP Financial in 2017, UniFocus Time & Attendance for Time and Attendance in 2017, Oracle OPERA Property 5 Management for Hotel Property Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Homewood Suites by Hilton Augusta is running and its propensity to invest more and deepen its relationship with M3 , Microsoft , UniFocus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Homewood Suites by Hilton Augusta revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Homewood Suites by Hilton Augusta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Homewood Suites by Hilton Augusta Tech Stack and Enterprise Applications
Homewood Suites by Hilton Augusta ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Homewood Suites by Hilton Augusta implemented M3 Accounting Core, deploying the ERP Financial application to centralize hotel accounting, forecasting, and operational financial control at the single property level. The deployment targeted accounting and finance workflows to support on‑site operational leadership and corporate reporting to Crestline Hotels and Resorts, aligning the property with corporate Accounting, IT, Sales and Marketing, and Human Resources support models.
M3 Accounting Core was configured to provide core financial modules including accounts receivable, accounts payable, and general ledger processing, with configuration tuned for hospitality revenue recognition and forecasting workflows. The implementation included setup of accounting subledger structures and reconciliation processes, enabling property leadership to execute AR and AP duties within short operational ramp timelines specified in property job roles.
The M3 Accounting Core implementation was integrated with the property technology stack, including interoperability with the OPERA property management system to ensure room revenue posting and rate data flow into the ERP Financial ledger. Operational coverage included Front Office revenue posting, the property accounting team, and HR related payroll data handoff to corporate support, creating a single source of transaction truth for the hotel and its corporate accounting group.
Governance included property level process ownership by the Assistant General Manager and Hotel General Manager, with procedures for month end close and accounts workflows adapted to hotel operational cycles. Rollout was executed as a single property deployment with training emphasis on finance and forecasting tasks, embedding M3 Accounting Core into daily accounting operations and corporate reporting channels.
|
|
|
|
|
ERP Financial | ERP |
|
2017 | 2017 |
|
Homewood Suites by Hilton Augusta HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UniFocus | Legacy | UniFocus Time & Attendance | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017, Homewood Suites by Hilton Augusta implemented UniFocus Time & Attendance. The UniFocus Time & Attendance deployment was used to capture employee time and manage scheduling across a 22-employee hotel workforce, and the Assistant General Manager administers payroll using UniFocus Time & Attendance for day-to-day payroll processing and shift tracking.
Configuration emphasized scheduling and time-capture modules common to Time and Attendance systems, including shift scheduling, clock-in/clock-out records, and leave tracking, with operational coverage focused on all non-managerial hotel staff. Governance and operational ownership were centralized with the Assistant General Manager, who coordinated recruiting and hiring for non-managerial positions and used the system to align staffing rosters and payroll administration.
|
Homewood Suites by Hilton Augusta ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Property 5 Management | Hotel Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Homewood Suites by Hilton Augusta implemented Oracle OPERA Property 5 Management as its core Hotel Property Management application for the single-property operation. The deployment delivered a property-level instance of Oracle OPERA Property 5 Management to support front desk, reservations, forecasting, and accounting workflows within the hotel environment.
Configuration emphasis included operational modules for front office and reservations, forecasting capabilities referenced in hiring requirements, and finance functions covering accounts receivable and accounts payable. The implementation also supported HR and onboarding processes, staffing optimization workflows, and guest satisfaction monitoring consistent with the hotel brand standards and the role expectations for the Assistant General Manager.
Operational governance reflected tight, property-driven process ownership, with explicit expectations that key operational leaders become proficient in AR/AP duties and HR processes within the first 30 days. The implementation aligned system use with corporate support functions including Operations, Sales and Marketing, Accounting, IT, and Human Resources, enabling coordinated operational control, training, and ongoing process management at the property level.
|
Homewood Suites by Hilton Augusta Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Homewood Suites by Hilton Augusta Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2012 | 2012 |
|
Homewood Suites by Hilton Augusta eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
Homewood Suites by Hilton Augusta CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Homewood Suites by Hilton Augusta ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
Homewood Suites by Hilton Augusta IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Homewood Suites by Hilton Augusta
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Assistant General Manager | Director | Operations | ||||
| General Manager | Manager | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Homewood Suites by Hilton Augusta Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||