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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Honda Chile Tech Stack and Enterprise Applications

Honda Chile CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Simpletech Legacy Simpletech WittySuite Customer Experience CRM n/a 2022 2022
In 2022, Honda Chile deployed Simpletech WittySuite in the Customer Experience category to run WhatsApp based recall and customer service campaigns and to automate customer data collection. The implementation targeted CRM and customer service operations across Honda Chile, focusing on recall outreach and WhatsApp sales engagement within the Chile market. The Simpletech WittySuite deployment used WittySend, WittyBots and WittyAgent to orchestrate message delivery, automate conversational flows, and manage agent intervention for complex interactions. Simpletech WittySuite was configured to capture structured customer responses through WhatsApp, drive bot to agent escalation, and persist conversational data into downstream systems for CRM processing. Integrations included a direct integration with Salesforce to synchronize customer records and conversational data, enabling CRM visibility for recall confirmations and sales leads. Operational coverage centered on CRM and customer service teams handling recall campaigns and WhatsApp sales interactions in Chile, with campaign templates and automated data capture feeding Salesforce case and lead records. Governance emphasized scripted campaign orchestration and agent handoff workflows to manage compliance and response handling during recall campaigns and sales conversations. The deployment produced explicit, reported outcomes, including a two times conversion uplift on recall campaigns and an 18% closing rate on WhatsApp sales interactions.
Data Management Platform CRM 2019 2019

IT Decision Makers and Key Stakeholders at Honda Chile

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Honda Chile Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Honda Chile IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Honda Chile digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Honda Chile Technographics
Honda Chile is a Automotive organization based in Chile, with around 86 employees and annual revenues of $150.0 million.
Honda Chile operates a diverse technology stack with applications such as Simpletech WittySuite, covering areas like Customer Experience.
Honda Chile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Simpletech.
Honda Chile recently adopted applications including Simpletech WittySuite in 2022 and LiveRamp Platform in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Honda Chile’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Honda Chile’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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