The Hague, 2521 BR,
Netherlands
Hoogenboezem Meubelen Technographics
Hoogenboezem Meubelen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hoogenboezem Meubelen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Hoogenboezem Meubelen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hoogenboezem Meubelen has purchased the following applications: Colijn iOne ERP for ERP Financial in 2015, Adobe Commerce (ex Magento) for eCommerce in 2016, Trengo Customer Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hoogenboezem Meubelen is running and its propensity to invest more and deepen its relationship with Colijn IT , Amazon Web Services (AWS) , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hoogenboezem Meubelen revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hoogenboezem Meubelen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hoogenboezem Meubelen Tech Stack and Enterprise Applications
Hoogenboezem Meubelen ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Colijn IT | Legacy | Colijn iOne ERP | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Hoogenboezem Meubelen began a phased introduction of Colijn iOne ERP, an implementation in the ERP Financial category. The first phase started in the second half of 2015 and the integrated webshop on Hoogenboezem.nl went live shortly after the summer of 2016, creating a staged rollout that aligned software activation with operational readiness. Colijn iOne ERP was deployed incrementally to align with furniture retail processes, resulting in an environment in continuous movement as additional capabilities were added.
At the one year live review a core set of modules were active, notably Sales, Cash Register, Purchasing, EDI and Logistics. In subsequent phases the project linked Delivery notifications, Webshop and Customer Portal to these core modules, with Services and Delivery Planning scheduled next. Hoogenboezem Meubelen uses Colijn iOne ERP in the ERP Financial category to support sales, purchasing, cash management and logistics functions, covering order-to-cash, procure-to-pay and inventory fulfillment workflows common to retail ERP Financial deployments.
Integrations included EDI connectivity for supplier transactions and an integrated webshop that passes ecommerce orders into the ERP ledger and fulfillment queues. Operational coverage included retail floor sales, back office purchasing and warehouse logistics at Hoogenboezem Meubelen, while the webshop extended customer-facing commerce to the Hoogenboezem.nl site. The implementation linked transactional and financial data to improve information management across business functions.
Governance was organized around phased rollouts tied to business process adoption, with active management oversight to monitor change and pace module activations. Reported benefits from the implementation included direct cost reduction, clearer information management and increased operational efficiency, which management associated with a positive effect on operating results. Stakeholders noted that some outcomes remained early due to ongoing module activations and iterative adjustments following the initial live period.
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Payment Processing | ERP |
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2021 | 2021 |
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Hoogenboezem Meubelen eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Hoogenboezem Meubelen implemented Adobe Commerce (ex Magento) as its eCommerce platform. The company is using Magento on its public website https://www.hoogenboezem.nl/ to present products and capture online orders, with the Adobe Commerce storefront providing catalog browsing, product detail pages, and checkout flows.
The implementation concentrated on core eCommerce modules, including product and category management, SKU and inventory visibility, configurable product pages, shopping cart and checkout orchestration, pricing and promotion rule engines, customer account management, and order management workflows. Content management and merchandising capabilities were configured to support catalog updates and promotional campaigns, with administrative controls for catalog editors and content publishers.
Operational ownership for Adobe Commerce (ex Magento) sits across merchandising, online sales, customer service, and fulfillment, with processes for product publication, pricing updates, order processing, and customer communication managed through the platform backend. Governance was implemented through role based administration and content approval flows to control storefront and catalog changes, positioning the eCommerce application as the central digital sales channel for Hoogenboezem Meubelen.
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Hoogenboezem Meubelen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trengo | Legacy | Trengo Customer Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Hoogenboezem Meubelen implemented Trengo Customer Service on its public website. Trengo Customer Service is configured as the primary Customer Support platform to centralize web chat and messaging and to route customer inquiries to the retailer's service agents.
Deployment uses a web-embedded chat widget and a unified inbox architecture, consolidating website messages into agent queues with conversation tagging, canned replies, and automated assignment workflows for routing. Functional modules configured include real-time chat, shared inbox ticketing, canned responses and basic workflow automation, aligning operationally with Customer Support workflows and governed through agent roles and conversation ownership rules.
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Hoogenboezem Meubelen PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hoogenboezem Meubelen
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Hoogenboezem Meubelen Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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