White Plains, 10604, NY,
United States
Hop Energy Technographics
Hop Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hop Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Hop Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hop Energy has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2008, Microsoft 365 for Collaboration in 2016, Evolve IP Cloud Contact Center for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hop Energy is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Evolve IP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hop Energy revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hop Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hop Energy Tech Stack and Enterprise Applications
Hop Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Hop Energy implemented Oracle JD Edwards EnterpriseOne to consolidate ERP Financial processes for its finance organization. The deployment concentrated on Accounts Receivable, where operational responsibility included customer account setup and terminations executed within the JD Edwards One World environment, using Oracle JD Edwards EnterpriseOne to centralize customer master records and receivables transaction processing.
Configuration work focused on Accounts Receivable workflows, emphasizing structured account creation, termination procedures, and audit trail capture to govern customer master changes. Operational coverage extended across corporate finance and accounts receivable teams supporting Hop Energy's U.S. utility operations, with the Oracle JD Edwards EnterpriseOne application serving as the primary ERP Financial system for customer lifecycle and receivables management.
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Hop Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Hop Energy deployed Microsoft 365 to establish a Collaboration platform across the organization. The 200 employee utilities company adopted Microsoft 365 to centralize internal communications, document collaboration, and calendaring across its United States operations.
Deployment centered on standard Microsoft 365 capabilities including cloud email, real-time document coauthoring, centralized content storage, and team collaboration tools. Microsoft 365 was provisioned as a tenant-based service with role based access controls and centralized administration to manage user accounts and content lifecycles.
The implementation is referenced on Hop Energy's public website, indicating Microsoft 365 services are integrated with at least one public facing channel. Operational coverage included core business functions such as operations, finance, and field coordination, with governance oriented around centralized tenant administration, identity and access controls, and content management policies.
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Hop Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Evolve IP | Legacy | Evolve IP Cloud Contact Center | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Hop Energy deployed Evolve IP Cloud Contact Center as a cloud-based Call Center solution to centralize its contact handling. The implementation was driven by the need to manage all call centers as a single organization, consolidating administrative control across Hop Energy’s contact sites.
Evolve IP Cloud Contact Center was provisioned in a centralized cloud architecture, providing unified contact routing and a single administration plane for configuration and monitoring. The deployment emphasized centralized call flow orchestration and unified queue management to present a single operational view of distributed contact activity.
Hop Energy configured core Call Center capabilities typical of the category, including automatic call distribution, interactive voice response, omnichannel routing, agent desktop and operational reporting. These functional modules were aligned to support customer service and operations teams, providing consistent contact handling and standardized agent workflows.
Governance shifted toward centralized administration, with consolidated operational oversight and standardized contact handling policies across sites. The stated outcome was the ability to manage all call centers as a single organization, simplifying administration and aligning customer service operations under one platform, using Evolve IP Cloud Contact Center.
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Hop Energy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Hop Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Hop Energy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hop Energy
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hop Energy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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