Hot Topic, Inc.
18305 San Jose Ave,
City of Industry, 91748, CA,
United States
City of Industry, 91748, CA,
United States
1 800-892-8674
Retail
Hot Topic, Inc. Technographics
Hot Topic, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hot Topic, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Hot Topic, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hot Topic, Inc. has purchased the following applications: Infor Lawson for ERP Financial in 2007, Lever by Employ for Applicant Tracking System in 2016, Oracle Retail Merchandising System for Retail Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hot Topic, Inc. is running and its propensity to invest more and deepen its relationship with Infor , Klarna , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hot Topic, Inc. revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hot Topic, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hot Topic, Inc. Tech Stack and Enterprise Applications
Hot Topic, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, Hot Topic, Inc. implemented Infor Lawson as its ERP Financial system. The deployment centralized general ledger and cash management workflows to support daily reconciliation across all Hot Topic retail locations in the United States.
Infor Lawson functioned as the authoritative general ledger where journal entries were uploaded as part of routine close activities. Daily auditing and reconciling of cash deposits against online bank statements for all store locations was performed using the ReconNet program, with reconciled transactions posted into Infor Lawson to preserve GL accuracy.
The implementation covered card and third party channel reconciliations, with monthly auditing and reconciling of Visa/MasterCard, Amex, and Torrid credit card activity for all store locations. Weekly and monthly reconciliation processes incorporated third party online partnership sales from Amazon.com and OneStopPlus.com, aligning settlement feeds and store records before GL posting in Infor Lawson.
Treasury and finance operational responsibilities were defined around the system, including initiating ACH transfers, uploading journal entries to the general ledger in Infor Lawson, keeping bank account authorized signers current, and administering several online banking accounts. Governance emphasized scheduled reconciliation cycles, bank account administration, and controlled GL upload procedures to maintain transactional integrity within the ERP Financial environment.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2020 | 2020 |
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Hot Topic, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Hot Topic, Inc. implemented Lever by Employ as its Applicant Tracking System. Lever by Employ was embedded on Hot Topic's careers site at jobs.lever.co/hottopic to host job listings and capture candidate applications.
Deployment focused on core Applicant Tracking System capabilities, including job requisition publishing, candidate pipeline management, requisition-based interview workflows, and centralized applicant records. The implementation used the Lever by Employ interface for candidate sourcing, resume capture, and recruiter collaboration. Configuration emphasized career page integration and job posting distribution to streamline external candidate intake.
Operational ownership resides with Hot Topic's talent acquisition and recruiting teams, supporting hiring managers across the United States and aligning with corporate recruitment processes. The system is used to manage hiring workflows from initial application through candidate review and interview coordination. Lever by Employ serves as the primary candidate data store connected directly to Hot Topic's public careers presence.
Governance included standardized requisition workflows and role-based access for recruiters and hiring managers to maintain hiring controls and candidate privacy. Rollout was centered on embedding Lever on the public careers site and enabling recruiter-led configuration of pipelines and interview stages for ongoing hiring activity.
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BackGround Screening | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2021 | 2021 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Hot Topic, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Merchandising System | Retail Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012 Hot Topic, Inc. deployed Oracle Retail Merchandising System as a core Retail Management platform to consolidate merchandising, pricing and audit workflows. The deployment explicitly included Oracle Retail Merchandising System modules for Sales Audit, Price Management, Invoice Match and Analytics, aligning the application name with the company and category.
The implementation configured merchandising workflows and price validation routines within the Oracle Retail Merchandising System, and instrumented invoice matching and sales audit processes to support finance and merchandising controls. Analytics capabilities were embedded to provide merchandising reporting and exception detection, enabling structured assortment and promotional analysis consistent with Retail Management functional terminology.
Operational coverage centered on merchandising, pricing, finance and store operations across Hot Topic, Inc.s United States retail footprint, with the system serving as the primary platform for item and price state, invoice reconciliation and sales audit feeds. Integrations were scoped to internal merchandising and financial processes, with data flows feeding analytics for centralized reporting and exception management.
Governance emphasized strict scope control and phased rollout to avoid scope creep, with centralized change control and staged testing to protect go live milestones and ensure upgrade success. This governance approach ensured the Oracle Retail Merchandising System deployment remained focused on the Sales Audit, Price Management, Invoice Match and Analytics capabilities listed in the solution set.
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Retail Management | ERP Services and Operations |
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2012 | 2013 |
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Retail Management | ERP Services and Operations |
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2012 | 2013 |
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Hot Topic, Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Hot Topic, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Hot Topic, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2005 | 2005 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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Hot Topic, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Hot Topic, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hot Topic, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Hot Topic, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Director | Director | HR | |
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Senior Vice President Human Resources | VP | HR | |
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Director of Talent (Contract) | Director | HR | |
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Senior Director of Financial Reporting & Compliance | Director | Finance | |
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Vice President IT | VP | IT | |
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Senior Director of IT | Director | IT | |
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Senior Director Retail & Distribution Systems | Director | IT | |
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Director of Planning and Allocation, New Business Development | Director | Supply Chain | |
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Vice President Merchandising | VP | Procurement | |
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VP, Store Operations | VP | Operations | |
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Director, Store Operations | Director | Finance | |
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Director Of Site Merchandising | Director | Finance | |
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Human Resources Director | Director | HR | |
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Senior Manager, FP&A | Manager | Finance | |
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VP of IT | VP | IT | |
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Payroll Manager | Manager | Finance | |
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VP Operations | VP | Operations | |
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Chief Technology Officer | CXO | IT | |
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Director : IT Retail Support | Director | IT | |
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IT Operations Manager | Manager | IT | |
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VP Ecommerce Planning and Merchandising | VP | Sales | |
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Director Of Fulfillment | Director | Finance | |
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Director of Logistics | Director | Supply Chain | |
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Vice President of Logistics and Distribution | VP | Supply Chain | |
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Senior Director, Operations/Distribution | Director | Supply Chain | |
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Human Resources Manager | Manager | HR | |
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Recruiting Manager | Manager | HR | |
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Director, Talent | Director | HR | |
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Vice President & General Counsel | VP | Legal | |
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Director of Payroll & Compliance | Director | Finance | |
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Apps Being Evaluated by Hot Topic, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hot Topic, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hot Topic, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hot Topic, Inc. Technographics
Hot Topic, Inc. is a Retail organization based in United States,
with around 10000 employees and annual revenues of $2.00 billion.
Hot Topic, Inc. operates a diverse technology stack with applications such as
Infor Lawson, Lever by Employ and Oracle Retail Merchandising System,
covering areas like ERP Financial, Applicant Tracking System and Retail Management.
Hot Topic, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Employ and Oracle.
Hot Topic, Inc. recently adopted applications including
LexisNexis ThreatMetrix in 2023, Bambuser Video Commerce in 2022 and Klarna Payments in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hot Topic, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hot Topic, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hot Topic, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.