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Hotel Bristol Technographics
Hotel Bristol Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel Bristol and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 253 Hotel Bristol employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel Bristol has purchased the following applications: Sojern for Guest Management in 2022, Microsoft 365 for Collaboration in 2019, EpiServer CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel Bristol is running and its propensity to invest more and deepen its relationship with Sojern , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel Bristol revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel Bristol intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hotel Bristol Tech Stack and Enterprise Applications
Hotel Bristol ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Hotel Bristol deployed Sojern on its website to address Guest Management use cases. The deployment of Sojern is oriented around on-site data capture and visitor engagement, with the Sojern footprint embedded in the hotel web property to surface booking intent signals and behavioral indicators for guest acquisition.
The implementation uses Sojern capabilities common to Guest Management, configured to generate guest profiles, intent scoring, on-site personalization, and audience segmentation for campaign activation. Configuration work emphasized segmentation rules, dynamic content variants, and exportable audiences to support downstream marketing and targeting workflows.
Operational coverage links website activity to marketing, reservations, and revenue functions, with web tagging and consent controls governing data capture. Hotel Bristol Sojern Guest Management supports marketing and reservations business functions through website-driven signals and centralized configuration of audience and personalization workflows.
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Hotel Property Management | ERP Services and Operations |
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2024 | 2024 |
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Hotel Bristol Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Hotel Bristol implemented Microsoft 365 as its primary Collaboration platform across the organization. The deployment is referenced on the hotel's public website and serves the leisure and hospitality property with approximately 253 employees.
Microsoft 365 was configured to deliver core collaboration workloads including Exchange Online email, SharePoint Online document collaboration, Microsoft Teams communication, and OneDrive file sync and sharing, reflecting typical Collaboration category capabilities. Configuration emphasized tenant-level SaaS settings, user identity and access controls, and centralized mailbox and document library policies to support staff communication and knowledge sharing.
The hotel integrated Microsoft 365 with its public website, indicating use of Microsoft 365 services for both internal collaboration and outward-facing communication. Operational coverage extended to hotel staff across operational and administrative functions, with governance centered on tenant administration, user lifecycle management, and content access control consistent with Collaboration platform practices.
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Collaboration | Collaboration |
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2022 | 2022 |
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Hotel Bristol Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Hotel Bristol implemented EpiServer CMS as the Web Content Management platform for its public website. The EpiServer CMS deployment centralizes content authoring and template-driven page composition, and includes core Web Content Management capabilities such as a media asset library, content versioning, scheduled publishing, editorial approval workflows, and SEO configuration.
Operational ownership sits with the hotel marketing and digital teams, using EpiServer CMS to manage site pages, promotions, and content updates across the corporate web presence. Governance was enacted via role-based access and editorial workflows, and the implementation was structured to support modular templates, responsive design, and ongoing content operations within the hotel's digital content architecture.
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Hotel Bristol CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2013 | 2013 |
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Hotel Bristol ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Hotel Bristol PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Hotel Bristol IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hotel Bristol
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hotel Bristol Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||