Hotel Jen
Persiaran Puteri Selatan,
Johor, 79100,
Malaysia
Johor, 79100,
Malaysia
60 4262 2622
Leisure and Hospitality
Hotel Jen Technographics
Hotel Jen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel Jen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Hotel Jen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel Jen has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Orisoft HCM for Core HR in 2014, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel Jen is running and its propensity to invest more and deepen its relationship with Infor , Orisoft Technology Berhad , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel Jen revenues, which have grown to $705.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel Jen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hotel Jen Tech Stack and Enterprise Applications
Hotel Jen ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Hotel Jen implemented Infor SunSystems to support core accounting and transaction processing across its finance organization in Malaysia. The deployment was scoped to address ERP Financial requirements with an explicit focus on invoice posting and centralized financial ledgers.
The implementation included configuration of accounts payable invoice posting workflows into Infor SunSystems, along with standard general ledger controls such as chart of accounts alignment and period posting controls. Infor SunSystems was used as the system of record for supplier invoices and financial postings, with transactional validation and posting rules configured to match hotel accounting practices.
Operational coverage centered on the finance and accounts payable functions within Hotel Jen, with finance teams using Infor SunSystems for daily invoice entry, supplier posting, and ledger reconciliation tasks. The deployment emphasized consistent posting practices and transaction auditability across the ERP Financial environment.
Governance and process changes introduced role-based posting responsibilities, approval sequencing for invoice validation, and documented procedures for invoice lifecycle management within Infor SunSystems. Rollout details prioritized controlled configuration and operational handover to finance teams to sustain invoice posting and ledger maintenance.
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Hotel Jen HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orisoft Technology Berhad | Legacy | Orisoft HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, Hotel Jen implemented Orisoft HCM as its Core HR application to consolidate HR administration for its workforce in Malaysia. The deployment positioned Orisoft HCM as the central HRIS, capturing employee master data and standardizing personnel records across the hotel group with a user population of about 2,100 employees.
Orisoft HCM was configured to support core Core HR capabilities including employee master records, personnel administration, leave and attendance tracking, organizational management, and HR reporting and analytics. Configuration work focused on workflow automation for hires, internal moves, and separations, together with data validation rules and role based access controls within Orisoft HCM.
Operational coverage emphasized HR and administrative functions for Hotel Jen sites in Malaysia, enabling HR users and line managers to perform workforce transactions through Orisoft HCM. Governance activity centered on centralizing HR master data, defining approval workflows and organizational hierarchies, and establishing standardized HR processes within the Orisoft HCM environment.
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Hotel Jen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Hotel Jen implemented Microsoft 365 as its Collaboration platform. The deployment positioned Microsoft 365 as the central Collaboration application for productivity and communication across the enterprise.
The implementation used Microsoft 365 capabilities including cloud based Office productivity apps, Exchange Online email, Microsoft Teams for meetings and chat, SharePoint for intranet and document management, and OneDrive for file sync and collaboration. Configuration emphasis appears on document collaboration, team messaging, and centralized content management consistent with Collaboration use cases.
Microsoft 365 is referenced on Hotel Jen's public website, indicating the service is surfaced in web facing assets or links to corporate communications. This visibility suggests the deployment extends beyond internal desktops to web connected services and digital channels.
Operationally the Microsoft 365 Collaboration footprint supports functions such as corporate communications, property operations and centralized support processes, with governance focused on document lifecycle and shared workspace management. Change management and rollout details are not specified in source materials.
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Hotel Jen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Hotel Jen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hotel Jen
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Operations | Director | Finance | |
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IT Executive | CXO | IT | |
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Chief Accountant | CXO | Finance | |
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Service Manager- Human Resources & Training | Manager | HR | |
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Director Of Operations | Director | Finance | |
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Service Manager IT | Manager | IT | |
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Apps Being Evaluated by Hotel Jen Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hotel Jen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hotel Jen digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hotel Jen Technographics
Hotel Jen is a Leisure and Hospitality organization based in Malaysia,
with around 2100 employees and annual revenues of $705.0 million.
Hotel Jen operates a diverse technology stack with applications such as
Infor SunSystems, Orisoft HCM and Microsoft 365,
covering areas like ERP Financial, Core HR and Collaboration.
Hotel Jen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Orisoft Technology Berhad and Microsoft.
Hotel Jen recently adopted applications including
Salesforce Marketing Cloud in 2020, Akamai CDN in 2019 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hotel Jen’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hotel Jen’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hotel Jen technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.