Gangtok, 737101,
India
Hotel New Orchid India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel New Orchid India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Hotel New Orchid India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel New Orchid India has purchased the following applications: TravelAI Online Reservations for Reservation and Booking Management in 2024, GoDaddy Webmail for Collaboration in 2016, DJUBO StarSight for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel New Orchid India is running and its propensity to invest more and deepen its relationship with TravelAI Solutions , TripAdvisor , DJUBO or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel New Orchid India revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel New Orchid India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TravelAI Solutions | Legacy | TravelAI Online Reservations | Reservation and Booking Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Hotel New Orchid India implemented TravelAI Online Reservations. TravelAI Online Reservations serves as the hotel's Reservation and Booking Management solution and has been embedded on the public website to accept direct bookings and manage availability.
The implementation is provisioned as a cloud hosted booking engine with an administrative console accessible to reservations and front desk staff, consistent with the operational scale of a 30 employee property. Core functional modules configured include the online booking engine, reservation management console, inventory and availability calendar, guest profile records, and automated confirmation messaging workflows using TravelAI Online Reservations.
Integration scope is limited to website embedding on https://www.hotelneworchid.com/ and the TravelAI Online Reservations administrative interface used by hotel operations, with booking flows routed through the vendor platform. Governance emphasized configuring rate and booking rules, centralizing reservation handling within the front desk and reservations team, and formalizing confirmation and cancellation workflows for day to day reservations management.
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DJUBO | Legacy | DJUBO StarSight | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017 Hotel New Orchid India implemented DJUBO StarSight in the Customer Experience category to centralize online reviews, channel management and direct bookings for its single property. The deployment was executed as a property-level application providing a unified review and reputation workflow, multi-channel distribution control and direct booking capture aligned with front office and revenue workflows.
The implementation incorporated DJUBO StarSight review and reputation capabilities as inferred from vendor materials and the case study, and combined channel management functions with OTA connectivity and the hotel direct booking flow to centralize inventory and rate publishing. Operational coverage included front desk operations, revenue and marketing activities at the India site, with governance oriented around consolidated review management, channel-rate publishing processes and centralized booking reconciliation. The DJUBO case study reports a 75% increase in OTA revenue and a 40% rise in occupancy following adoption of DJUBO StarSight.
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2025 | 2025 |
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