San Francisco, 94102, CA,
United States
Hotel Nikko San Francisco Technographics
Hotel Nikko San Francisco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel Nikko San Francisco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Hotel Nikko San Francisco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel Nikko San Francisco has purchased the following applications: Google Pay for Payment Processing in 2021, Paycom ATS for Applicant Tracking System in 2020, Sojern for Guest Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel Nikko San Francisco is running and its propensity to invest more and deepen its relationship with Google , Paycom , CheckR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel Nikko San Francisco revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel Nikko San Francisco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hotel Nikko San Francisco Tech Stack and Enterprise Applications
Hotel Nikko San Francisco ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Hotel Nikko San Francisco implemented Google Pay on its website, integrating a web-based payment acceptance flow. The deployment is categorized as Payment Processing and supports online guest payments tied to booking and checkout workflows, positioning Google Pay as the site's payment handler for reservations and guest billing.
The implementation centers on Google Pay client-side integration within the web checkout, using the Google Pay button and web payment interfaces to surface tokenized card credentials and payment tokens. Functional capabilities implemented include the guest-facing payment button, credential provisioning, tokenized payment capture, and server-side token handling that ties payment authorizations to reservation records.
Operational coverage is limited to the public website checkout and online reservation path, impacting ecommerce and guest billing processes rather than on-property point of sale systems. Governance is scoped to ecommerce payment configuration and merchant key management within the hotel payment operations, and Google Pay is explicitly the Payment Processing application used for online guest payments.
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Hotel Nikko San Francisco HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycom | Legacy | Paycom ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Hotel Nikko San Francisco deployed Paycom ATS and embedded the Applicant Tracking System on its public career site to centralize external job posting and application intake. Paycom ATS is used to present openings on the hotel website and capture candidate submissions directly into the vendor platform, establishing a web-embedded recruitment touchpoint for external applicants.
The implementation leverages core Applicant Tracking System capabilities, including candidate intake and profile creation, applicant tracking across defined hiring stages, resume parsing and screening workflows, interview scheduling and coordinated communications with applicants. Configuration emphasis is on role-based hiring workflows and stage gating to align front-desk, food and beverage, housekeeping and corporate hiring processes with standardized candidate progression.
Operational ownership sits with Talent Acquisition and HR leaders at Hotel Nikko San Francisco, with hiring managers consuming candidate queues and participating in interview and offer workflows. The deployment architecture centers on the Paycom ATS instance connected to the hotel career site for public-facing recruitment, with data flows designed to move applicant records into centralized HR review and hiring decision workflows.
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BackGround Screening | HCM |
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2015 | 2015 |
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Hotel Nikko San Francisco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Hotel Nikko San Francisco implemented Sojern on their website. The deployment embedded Sojern as a web-facing guest management layer to capture on-site behavioral signals, support audience segmentation, and inform marketing-driven booking workflows. This implementation focused on the property website rather than back-office property management systems.
Configuration centered on a client-side tracking script and platform-side configuration within Sojern to translate site events into guest profiles and campaign audiences. The Hotel Nikko San Francisco use of Sojern emphasized Guest Management capabilities such as visitor segmentation, targeted outreach, and campaign activation through the vendor platform. Sojern was instrumented across key booking pages to align site intent data with campaign targeting and site conversion efforts.
Operational ownership rested with marketing and revenue teams who managed audience definitions and campaign cadence, while reservations staff used site-level intent signals to prioritize online conversion activity. Governance included centralized control of site tagging, regular validation of tracking on the hotel website, and campaign configuration maintained inside the Sojern platform. Ongoing operations remained focused on website instrumentation and audience management within Sojern.
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Hotel Property Management | ERP Services and Operations |
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2020 | 2020 |
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Professional Services Automation | ERP Services and Operations |
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2007 | 2007 |
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Hotel Nikko San Francisco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Hotel Nikko San Francisco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hotel Nikko San Francisco CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2015 | 2016 |
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IT Decision Makers and Key Stakeholders at Hotel Nikko San Francisco
Apps Being Evaluated by Hotel Nikko San Francisco Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||