Amsterdam, 1072 LH,
Netherlands
Hotel Okura Amsterdam Technographics
Hotel Okura Amsterdam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel Okura Amsterdam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 306 Hotel Okura Amsterdam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel Okura Amsterdam has purchased the following applications: Oracle OPERA Cloud PMS for Hotel Property Management in 2021, Futy Leadbots for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel Okura Amsterdam is running and its propensity to invest more and deepen its relationship with Oracle , SABRE , Futy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel Okura Amsterdam revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel Okura Amsterdam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hotel Okura Amsterdam Tech Stack and Enterprise Applications
Hotel Okura Amsterdam ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations | n/a | 2021 | 2021 |
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2010 | 2010 |
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Hotel Okura Amsterdam AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Futy | Legacy | Futy Leadbots | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Hotel Okura Amsterdam deployed Futy Leadbots on its website. The hotel uses Futy Leadbots in the Chatbots and Conversational AI category to instrument web-based guest engagement and lead capture across public site touchpoints, focusing on reservation inquiries, pre-arrival information, and event inquiries. Hotel Okura Amsterdam operates with approximately 306 employees and EUR 30,000,000 in revenue, which frames the implementation as a centralized digital front desk and sales enablement layer for reservations and guest services.
The implementation is delivered as a cloud-hosted conversational widget embedded via site scripting and configured to run multilingual conversational flows, automated lead capture forms, and FAQ response modules, aligning with standard Chatbots and Conversational AI capabilities such as intent recognition, dialog orchestration, and session continuity. Configuration and governance are managed by the hotel’s digital marketing and guest services teams, using staged content updates, templated response libraries, and privacy controls to maintain message consistency and compliance. The deployment concentrates operational coverage on the corporate website, directly linking the Futy Leadbots application to guest engagement and reservation workflows without named third party integration details provided.
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Hotel Okura Amsterdam Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Hotel Okura Amsterdam implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment supports the hotel property and corporate teams across reservations, front desk, sales, events and back office administration, positioning Google Workspace as the central Collaboration layer for internal communications and scheduling.
The implementation leverages core Google Workspace capabilities, including Gmail, Google Calendar, Google Drive, Docs, Sheets, Slides and Google Meet, with Google Groups and Shared drives used to segment departmental content. The Google Workspace (Formerly Google G-Suite) Admin console is configured for domain management, user provisioning and access controls consistent with hospitality operational needs.
Hotel Okura Amsterdam uses Google Workspace on their website, indicating external facing usage such as public staff contact addresses, shared scheduling links and embedded collaboration assets tied to guest services and event coordination. The public site reference shows the platform is operational for both internal collaboration and selected guest interactions.
Governance is organized around centralized account administration with role based access and group based sharing to align front office, sales and back office workflows, and to manage document ownership for events and banquet operations. The implementation reflects standard Collaboration category practices, including shared drives for departmental content, calendar orchestration for events and videoconferencing for operational coordination.
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2021 | 2021 |
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Hotel Okura Amsterdam Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2018 | 2018 |
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Hotel Okura Amsterdam eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Hotel Okura Amsterdam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Hotel Okura Amsterdam PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Hotel Okura Amsterdam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Hotel Okura Amsterdam
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hotel Okura Amsterdam Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||