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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Hotjar
Location
Dragonara Business Centre, 5th Floor, Dragonara Road,, Paceville,
St Julian's, STJ 3141,
Malta
Website
https://www.hotjar.com/
Phone
356 855-464-6788
Artw industry
Professional Services
Employee
Revenue

Hotjar Technographics

Hotjar Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Hotjar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Hotjar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Hotjar has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2022, Sympa Suite ATS for Applicant Tracking System in 2018, Ada AI Chatbot for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Hotjar is running and its propensity to invest more and deepen its relationship with Tipalti , PayPal , Zuora or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Hotjar revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotjar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Hotjar Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tipalti Legacy Tipalti Invoice Management and Bill Processing System AP Automation ERP Financial Management n/a 2022 2022
Payment Processing ERP Financial Management 2015 2015
Subscription and Recurring Billing ERP Financial Management 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sympa Legacy Sympa Suite ATS Applicant Tracking System HCM n/a 2018 2018
In 2018, Hotjar implemented Sympa Suite ATS to run remote first hiring and applicant tracking for its distributed HR and talent teams. Sympa Suite ATS in the Applicant Tracking System category was used to centralize candidate intake and screening workflows across sourcing channels and job postings. The implementation emphasized candidate screening functionality, using survey based intake and video submission handling alongside configurable hiring pipelines, requisition management and interview scheduling. Deployment configured staged workflows, shared evaluation forms and a centralized candidate database to enable asynchronous assessment by recruiters and hiring managers. Operational coverage targeted Hotjar's HR and talent acquisition functions across distributed teams globally, orchestrating candidate data into internal recruitment workflows and supporting recruiter collaboration and pipeline ownership. The Sympa Suite ATS deployment reinforced centralized candidate records and standardized process controls to sustain remote hiring practices. Governance was established through standardized hiring workflows, role based access controls and defined pipeline ownership to reduce process variability. The implementation streamlined screening via surveys and video assessments and improved time to hire for Hotjar's distributed talent teams.
Digital Adoption HCM 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ada Support Legacy Ada AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2014 2014
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2020 2020
Digital Signing Content Management 2023 2023
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2018 2018
Customer Experience CRM 2014 2014
Customer Experience CRM 2022 2022
Customer Experience CRM 2022 2022
Customer Support CRM 2017 2017
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2024 2024
Marketing Analytics, Sales Analytics, Customer Support CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Partner Relationship Management CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Application Performance Management ITSM 2018 2018
Incident Management ITSM 2018 2018
IT Service Management ITSM 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Transactional Email PaaS 2014 2014
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2014 2014
IT Decision Makers and Key Stakeholders at Hotjar
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Hotjar Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Hotjar Technographics

Hotjar is a Professional Services organization based in Malta, with around 350 employees and annual revenues of $55.0 million.

Hotjar operates a diverse technology stack with applications such as Tipalti Invoice Management and Bill Processing System, Sympa Suite ATS and Ada AI Chatbot, covering areas like AP Automation, Applicant Tracking System and Chatbots and Conversational AI.

Hotjar has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tipalti, Sympa and Ada Support.

Hotjar recently adopted applications including Heap Analytics in 2024, Salesforce Sales Cloud in 2024 and Amazon EC2 in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Hotjar’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Hotjar’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Hotjar technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.