H&R Block Australia
265-271 Pennant Hills Rd, Thornleigh,
Sydney, 2120, NSW,
Australia
Sydney, 2120, NSW,
Australia
61 2 9479-6300
Banking and Financial Services
H&R Block Australia Technographics
H&R Block Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by H&R Block Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 H&R Block Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that H&R Block Australia has purchased the following applications: Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems H&R Block Australia is running and its propensity to invest more and deepen its relationship with Infinite Computer Solutions , PageUp , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing H&R Block Australia revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for H&R Block Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
H&R Block Australia Tech Stack and Enterprise Applications
H&R Block Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 H&R Block Australia implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) from Infinite Computer Solutions as its Applicant Tracking System to support recruiting and talent acquisition across its Australian HR organization. The deployment was targeted at a Banking and Financial Services firm with approximately 600 employees, instrumenting candidate intake, requisition approval flows, and role based access for hiring managers and recruiters.
Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) was configured to deliver core Applicant Tracking System capabilities, including requisition management, candidate lifecycle tracking, interview scheduling, offer management, configurable hiring workflows, and compliance oriented reporting. Governance emphasized configuration of approval routing and workflow automation to standardize hiring stages and recruiter operations, with operational scope focused on HR and Talent Acquisition functions within the company.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2011 | 2011 |
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Recruiting | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2018 | 2018 |
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H&R Block Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, H&R Block Australia implemented Cisco Webex Meetings as its web-based conferencing platform. The deployment is visible on the corporate website, indicating a browser-embedded meeting client to support both client-facing virtual consultations and internal audio video collaboration across the company’s Australia operations, consistent with the Audio Video and Web Conferencing category.
Cisco Webex Meetings was provisioned to deliver standard web conferencing capabilities such as browser access, scheduled sessions, screen sharing, and participant moderation to support tax consultation workflows and internal meetings. The implementation emphasizes web embedding on the public site for direct client access and centralized meeting orchestration for staff, with configuration aligned to firm-wide communications and client service functions rather than specific on-premises telephony integrations.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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H&R Block Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, H&R Block Australia implemented Algolia Search on their website. Algolia Search serves as the primary Application, Web and Enterprise Search layer for site search and content discovery across public tax guidance and service pages. The deployment focuses on front-end search experiences, routing website queries to Algolia Search for indexing and retrieval and enabling instant query responses for visitors.
Configuration work centered on standard Algolia Search capabilities including indexing strategies, relevance tuning, autocomplete and instant search UI components, faceting and typo tolerance to support guided content discovery. The implementation integrates the website front-end via Algolia Search APIs and uses content indexing workflows managed by the digital and marketing teams, with operational governance covering relevance rules, index refresh cadence and query logging for analytics. Customer support and marketing are primary business stakeholders, using search relevance controls to surface help content and service pages.
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H&R Block Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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H&R Block Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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H&R Block Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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H&R Block Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at H&R Block Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by H&R Block Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from H&R Block Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the H&R Block Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD H&R Block Australia Technographics
H&R Block Australia is a Banking and Financial Services organization based in Australia,
with around 600 employees and annual revenues of $135.0 million.
H&R Block Australia operates a diverse technology stack with applications such as
Infinite BrassRing ( Formerly IBM Kenexa BrassRing ), Cisco Webex Meetings and Algolia Search,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
H&R Block Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infinite Computer Solutions, Cisco Systems and Algolia.
H&R Block Australia recently adopted applications including
Seertech Learning in 2024, Cisco Webex Meetings in 2021 and Algolia Search in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of H&R Block Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates H&R Block Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete H&R Block Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.