Atlanta, 30328, GA,
United States
Huddle House Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Huddle House and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3400 Huddle House employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Huddle House has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2009, ZipRecruiter ATS for Applicant Tracking System in 2015, NCR Voyix Aloha POS for Point Of Sale in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Huddle House is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Huddle House revenues, which have grown to $280.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Huddle House intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Oracle JD Edwards EnterpriseOne | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2009 | 2010 |
In 2009, Huddle House implemented Sage Business Cloud X3 (ex Sage ERP X3) to address core ERP Financial needs. The project converted Huddle House's billing system from Oracle JD Edwards EnterpriseOne and PeopleSoft to Adonix X3, consolidating invoicing and billing into Sage Business Cloud X3.
The implementation concentrated on billing consolidation, accounts receivable processing, invoice generation, and core financial ledger configuration, reflecting typical ERP Financial functional scope. Sage Business Cloud X3 was configured to support automated invoice workflows and AR transaction processing consistent with centralized financial control.
Data migration and record conversion from Oracle JD Edwards EnterpriseOne and PeopleSoft were central activities, preserving historical billing transactions and customer balances during the cutover to Adonix X3. Operational coverage focused on the finance and billing operations within Huddle House, aligning transactional billing flows into the new ERP Financial instance.
Governance changes accompanied the rollout, with billing ownership moved into centralized finance processes, updated invoice approval workflows, and reconciliations standardized to the Sage Business Cloud X3 chart of accounts. The narrative reflects an ERP Financial implementation that prioritized consolidation of billing systems and financial transaction orchestration within Sage Business Cloud X3.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ZipRecruiter | Legacy | ZipRecruiter ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Huddle House implemented ZipRecruiter ATS as its Applicant Tracking System on its website. The deployment embedded ZipRecruiter ATS into Huddle House's career site to capture candidate applications directly from job postings on the company career pages and public ZipRecruiter listings, making ZipRecruiter ATS the primary intake and tracking point for applicant flows.
Configuration emphasized core Applicant Tracking System capabilities, including job requisition publishing, applicant capture and resume parsing, candidate profile management, screening workflows, and interview scheduling. The ZipRecruiter ATS implementation centralized a searchable resume database and configurable workflow stages to support recruiting operations and the handoff to onboarding processes.
Integration scope was explicitly the public career site, routing web applications into ZipRecruiter ATS for intake and tracking. Operational ownership aligned with HR and talent acquisition teams and supported both corporate recruiting and store level hiring across Huddle House locations, with role based access and standardized approval workflows implemented to manage requisition lifecycles and candidate movement.
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Workforce Analytics, Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, Huddle House implemented NCR Voyix Aloha POS as its Point Of Sale across more than 400 restaurants and its corporate IT environment. NCR Voyix Aloha POS served as the primary transaction capture and menu management system for restaurant operations and back-office reconciliation.
The deployment emphasized core Aloha POS capabilities, including centralized menu and item updates, and promotion execution in coordination with Marketing. IT staff managed Aloha updates to 400+ stores for new items, maintained store-level terminals, and provided desk side support for corporate office users.
Operational integrations included a concerted deployment of the Macromatix inventory management system to restaurants, with NCR Voyix Aloha POS integrated into inventory workflows, and IT-managed user accounts for ERP and WMS systems. Corporate identity and email provisioning were administered through Active Directory and Exchange, enabling centralized account and access management for POS back-office functions.
Governance and operations were handled by internal IT, with domain administrator responsibilities covering group policies, access control to network devices and folders, logon scripts, server backups, and scheduled server reboots, plus after-hours incident resolution. The rollout combined store-level updates, inventory system deployment, and sustained hardware and OS support across a range of desktop and mobile devices.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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