Hudson's Furniture
3290 W. Sr 46,
Sanford, 32771, FL,
United States
Sanford, 32771, FL,
United States
1 407-708-5634
Retail
Hudson's Furniture Technographics
Hudson's Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hudson's Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Hudson's Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hudson's Furniture has purchased the following applications: FROG Desktop for Retail Management in 2010, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hudson's Furniture is running and its propensity to invest more and deepen its relationship with Furniture Retail Operations Group , LivePerson , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hudson's Furniture revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hudson's Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hudson's Furniture Tech Stack and Enterprise Applications
Hudson's Furniture ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Furniture Retail Operations Group | Legacy | FROG Desktop | Retail Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Hudson's Furniture implemented FROG Desktop from Furniture Retail Operations Group as its Retail Management platform. The deployment centered on warehouse and store operational workflows, supporting receiving, staging, inspection, inventory control, inter-store transfers, delivery scheduling, and payables processing across the retailer's sites.
FROG Desktop was configured to manage product receipt workflows for both domestic and container shipments, including staging, lineup, and inspection steps, and to track inventory and order acknowledgments. Functional capabilities implemented include receiving and product management, inventory tracking and reconciliation, transfer scheduling between store locations, delivery truck scheduling, and service coordination for technician repairs.
The implementation incorporated order acknowledgment updates as online and EDI software became available, enabling FROG Desktop to handle electronic order acknowledgments alongside manual processes. Scheduling of delivery trucks moved from manual procedures into system-driven workflows, and the solution governed transfer and receiving operations spanning the company warehouse and retail locations.
Operational governance relied on a designated superuser who served as the go to person for receiving, payables, and software issues, and who resolved clerical inconsistencies related to tracking, invoicing, and inventory. Process changes emphasized tighter coordination between warehouse activities such as picker and forklift operations and system transactions for receipt, servicing, and transfer orchestration.
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Hudson's Furniture AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Hudson's Furniture implemented LivePerson Conversational Cloud. Hudson's Furniture deployed LivePerson Conversational Cloud on its public website to provide Chatbots and Conversational AI support for customer service and online sales engagement.
The implementation centers on a web-embedded conversational client and cloud-hosted bot orchestration, configured to manage automated conversational workflows, session persistence, real-time agent handoff, and conversational analytics. Configuration work included message templates, routing rules aligned to e-commerce and support intents, and monitoring instrumentation to track conversation flows and agent escalations.
Operationally the solution is scoped to the company website and is focused on customer service and e-commerce business functions across Hudson's Furniture retail operations. The architecture follows a SaaS delivery model with the LivePerson Conversational Cloud front end embedded in site pages, and governance emphasis on conversational workflow management and analytics-driven tuning of bot-to-agent escalation policies.
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Hudson's Furniture Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Hudson's Furniture implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The retailer, based in the United States with roughly 300 employees and approximately $40 million in revenue, exposes Google Workspace usage on its public website.
The Google Workspace implementation covers standard collaboration modules including Gmail for corporate email, Google Drive and Shared Drives for centralized file storage, Google Docs, Sheets and Slides for real-time document collaboration, and Google Calendar for scheduling. Administrative capabilities typically include domain administration, user and group provisioning via the Google Admin console, and native security controls such as access management and account protection. These capabilities map to core business functions in retail, supporting merchandising coordination, store operations communications, and corporate office productivity.
Operational coverage is likely to span corporate headquarters and store-level staff, enabling collaboration between sales, marketing, inventory and customer service teams in line with the Collaboration category. Management of the environment is handled through Google Workspace administrative controls without an externally listed systems integrator, with governance implemented through user provisioning and group-based access aligned to departmental roles. The public website signals an active Google Workspace footprint, indicating an integrated email and productivity layer across Hudson's Furniture.
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Hudson's Furniture eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Hudson's Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Hudson's Furniture ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Hudson's Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hudson's Furniture
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hudson's Furniture Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hudson's Furniture IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hudson's Furniture digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hudson's Furniture Technographics
Hudson's Furniture is a Retail organization based in United States,
with around 300 employees and annual revenues of $40.0 million.
Hudson's Furniture operates a diverse technology stack with applications such as
FROG Desktop, LivePerson Conversational Cloud and Google Workspace (Formerly Google G-Suite),
covering areas like Retail Management, Chatbots and Conversational AI and Collaboration.
Hudson's Furniture has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Furniture Retail Operations Group, LivePerson and Google.
Hudson's Furniture recently adopted applications including
Adobe Commerce (ex Magento) in 2021, Microsoft Clarity in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hudson's Furniture’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hudson's Furniture’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hudson's Furniture technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.