HUK24 Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HUK24 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 HUK24 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HUK24 has purchased the following applications: SAS Viya for Analytics and BI in 2023, Open Telekom Cloud for Application Hosting and Computing Services in 2012, Dynatrace APM for Application Performance Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HUK24 is running and its propensity to invest more and deepen its relationship with SAS Institute , Deutsche Telekom , IONOS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HUK24 revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HUK24 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SAS Institute | Legacy | SAS Viya | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 | In 2023, HUK24 implemented SAS Viya for Analytics and BI to analyze website traffic and improve the reliability of its AI-driven customer interactions. The deployment targeted the insurer's digital channel that functions as a virtual insurance agent, with a mandate to surface actionable insights about homepage traffic, chatbot performance and contact form flows to enable faster, self-service completion of standardized processes. The implementation integrated core front-end components including search, chatbot and contact forms into an analytics and monitoring workflow built on SAS Viya. HUK24 used SAS Data Integration Studio to extract data from upstream systems, cleanse and aggregate event and interaction records, and load them into the SAS Viya in-memory environment. Within SAS Viya, the team implemented KPI calculations and flexible visual dashboards to measure AI quality, surface error patterns from production interactions and assess contextual relevance of virtual assistant responses. Operational coverage centered on the website as the primary customer touchpoint, with dashboards and analyses consumed by management, technical departments and AI training experts. The solution provided visibility into how autonomous components handle short and long queries, enabling the AI team to understand failure modes when users submit terms like moving and to tune conversational guidance so that the assistant can guide customers step by step. Governance and workflow changes were driven by HUK24’s head of AI, chatbots and technology, who emphasized production monitoring over static test suites and required adaptable dashboards to match evolving business needs. Outcomes reported by HUK24 include improved AI reliability that supported faster processes and enhanced customer trust, a customer time saving of more than 10 minutes for online processes, and analytics coverage supporting a website with over 2,000,000 monthly visitors. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Deutsche Telekom | Legacy | Open Telekom Cloud | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 | ||
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2013 | 2013 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2004 | 2004 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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