AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

HUK24 Tech Stack and Enterprise Applications

HUK24 Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAS Institute Legacy SAS Viya Analytics and BI Analytics and BI n/a 2023 2023
In 2023, HUK24 implemented SAS Viya for Analytics and BI to analyze website traffic and improve the reliability of its AI-driven customer interactions. The deployment targeted the insurer's digital channel that functions as a virtual insurance agent, with a mandate to surface actionable insights about homepage traffic, chatbot performance and contact form flows to enable faster, self-service completion of standardized processes. The implementation integrated core front-end components including search, chatbot and contact forms into an analytics and monitoring workflow built on SAS Viya. HUK24 used SAS Data Integration Studio to extract data from upstream systems, cleanse and aggregate event and interaction records, and load them into the SAS Viya in-memory environment. Within SAS Viya, the team implemented KPI calculations and flexible visual dashboards to measure AI quality, surface error patterns from production interactions and assess contextual relevance of virtual assistant responses. Operational coverage centered on the website as the primary customer touchpoint, with dashboards and analyses consumed by management, technical departments and AI training experts. The solution provided visibility into how autonomous components handle short and long queries, enabling the AI team to understand failure modes when users submit terms like moving and to tune conversational guidance so that the assistant can guide customers step by step. Governance and workflow changes were driven by HUK24’s head of AI, chatbots and technology, who emphasized production monitoring over static test suites and required adaptable dashboards to match evolving business needs. Outcomes reported by HUK24 include improved AI reliability that supported faster processes and enhanced customer trust, a customer time saving of more than 10 minutes for online processes, and analytics coverage supporting a website with over 2,000,000 monthly visitors.
HUK24 Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
HUK24 Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2020 2020
Document Management Content Management 2004 2004
HUK24 CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2023 2023
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Tag Management CRM 2018 2018
Tag Management CRM 2018 2018
Tag Management CRM 2023 2023
HUK24 ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
HUK24 IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
HUK24 CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at HUK24

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by HUK24 Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HUK24 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HUK24 digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD HUK24 Technographics
HUK24 is a Insurance organization based in Germany, with around 200 employees and annual revenues of $20.0 million.
HUK24 operates a diverse technology stack with applications such as SAS Viya, Cisco Webex Meetings and Adobe Experience Manager, covering areas like Analytics and BI, Audio Video and Web Conferencing and Digital Asset Management.
HUK24 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAS Institute, Cisco Systems and Adobe Systems.
HUK24 recently adopted applications including SAS Viya in 2023, Adobe Experience Cloud in 2023 and Adobe Launch in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HUK24’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates HUK24’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HUK24 technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.