Human Care Systems
84 State St 720,
Boston, 2109, MA,
United States
Boston, 2109, MA,
United States
1 617-645-0806
Professional Services
Human Care Systems Technographics
Human Care Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Human Care Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Human Care Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Human Care Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Oracle Netsuite OpenAir for Professional Services Automation in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Human Care Systems is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Human Care Systems revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Human Care Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Human Care Systems Tech Stack and Enterprise Applications
Human Care Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Human Care Systems implemented Oracle NetSuite ERP to centralize core accounting and project financials. The deployment targeted ERP Financial processes to support finance, project delivery, and CRM workflows across the organization. Implementation aligned finance and service delivery into a single system of record.
The configuration included full ERP functionality together with project management and financial capabilities via integration with Open Air financials, and CRM modules for client lifecycle management. Functional components implemented included general ledger, accounts payable, accounts receivable, project accounting, billing automation, and project management workflows. Automation efforts concentrated on invoice orchestration and consolidated financial reporting.
Integrations centered on Oracle NetSuite ERP working with Open Air financials to synchronize project time, costs, and billing. Governance established centralized financial controls and process automation for billing and project invoicing, with operational coverage across finance, project management, and sales operations. The implementation reduced manual efforts by an amount equivalent to 3 FTEs.
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Human Care Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Human Care Systems implemented Oracle Netsuite OpenAir to establish a Professional Services Automation platform supporting finance and project accounting. The deployment positioned Oracle Netsuite OpenAir as the operational PSA application, with NetSuite analysis reporting used to centralize financial ledgers and OpenAir used to capture time and project-level activity and billing workflows.
Implementation work included design and configuration of NetSuite analysis reports and ongoing support for daily accounting and finance duties. The finance team moved accounting from a cash basis to an accrual basis, and developed Accounting Policies and Procedures alongside a formal monthly closing schedule to govern period close and project revenue processes, with responsibilities distributed between accounting and project management functions. Other accounting duties were performed as assigned to sustain the Professional Services Automation environment and maintain the configured reporting and close cadence.
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Human Care Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Human Care Systems implemented Drift AI Chatbot on its public website. Drift AI Chatbot is deployed as a web-embedded conversational layer under the Chatbots and Conversational AI category to support digital customer engagement across the firms external site.
The implementation centers on conversational workflows and visitor interaction automation. Configuration focuses on conversational playbooks for lead qualification, routing to human agents during live handoffs, and automated appointment scheduling and response templates, reflecting standard Chatbots and Conversational AI functional capabilities used for front-line customer engagement and demand capture.
The visible integration is a client-side embed on the corporate website, instrumenting web sessions and form replacement workflows for initial contact capture. No named backend system integrations are publicly documented, so backend connectivity and CRM linkage are not specified in source documentation.
Operational coverage is oriented to website visitor engagement and first-touch qualification, with governance expected to align to marketing and customer engagement processes rather than core back-office systems. The deployment of Drift AI Chatbot establishes a conversational interface layer for Human Care Systems that maps to sales and service intake workflows.
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Human Care Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Human Care Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Human Care Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Human Care Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Human Care Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Human Care Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Human Care Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Associate Director of Finance | Director | Finance | |
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Manager, People, Finance, & Operation | Manager | HR | |
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Apps Being Evaluated by Human Care Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Human Care Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Human Care Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Human Care Systems Technographics
Human Care Systems is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $15.0 million.
Human Care Systems operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle Netsuite OpenAir and Drift AI Chatbot,
covering areas like ERP Financial, Professional Services Automation and Chatbots and Conversational AI.
Human Care Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Drift.
Human Care Systems recently adopted applications including
6sense Account Engagement Platform in 2022, Google Cloud Platform (GCP) in 2021 and Sophos Email in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Human Care Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Human Care Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Human Care Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.