Human Coalition
Human Coalition Technographics
Human Coalition Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Human Coalition and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Human Coalition employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Human Coalition has purchased the following applications: Sage Intacct for ERP Financial in 2018, CarePortal for Case Management in 2022, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Human Coalition is running and its propensity to invest more and deepen its relationship with Sage , CarePortal , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Human Coalition revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Human Coalition intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Human Coalition Tech Stack and Enterprise Applications
Human Coalition ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Human Coalition implemented Sage Intacct as its ERP Financial system. The deployment concentrated on core finance workflows, with staff entering invoices into Sage Intacct, updating account records, and using the application to track and post transactions to the general ledger and subledgers.
Operationally the work focused on accounts payable invoice entry and accounts receivable aging processes, with Sage Intacct reports used to identify aging balances ready for collections activities. Governance centered on finance team workflows and receivables handoff to collections, enabling standardized invoice processing, account updates, and aging identification within the Sage Intacct environment.
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Human Coalition ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarePortal | Legacy | CarePortal | Case Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Human Coalition documented use of CarePortal as part of an account-specific client-support workflow. The impact story describes Human Coalition caseworkers submitting a CarePortal request to area churches and receiving a partner response, which validates CarePortal usage in a field-facing Case Management context rather than establishing a contract or formal implementation timeline.
The narrative indicates core functional activity aligned to Case Management, specifically request creation by caseworkers, distribution of requests to partner organizations, and coordination of partner responses for client needs. Operational scope described in the story is account-specific, involving Human Coalition staff and local church partners, and the workflow reshaped referral and response handling between the nonprofit and faith-based responders without naming additional integrations or deployment architecture.
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Human Coalition AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Human Coalition implemented Drift AI Chatbot on their website as a public facing conversational layer. The deployment used the Drift AI Chatbot to deliver AI driven intent recognition, scripted conversational playbooks, and automated visitor engagement, aligning with common Chatbots and Conversational AI capabilities for intake and real time response on web properties. Configuration focused on FAQ automation, conversational forms for contact and intake, and routing rules to surface complex inquiries to human staff, with the Drift AI Chatbot explicitly used to manage those flows. The account was provisioned for a single organizational web estate rather than a multi site rollout, reflecting the nonprofit scale and centralized web operations. Operational scope emphasized donor and client facing business functions including outreach, volunteer and client inquiries, and appointment scheduling, and governance centered on playbook versioning and escalation rules to integrate chat driven workflows into existing communications and operations processes.
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Human Coalition Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Human Coalition Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Human Coalition CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2014 | 2014 |
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Human Coalition ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Human Coalition IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Human Coalition
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Staff Accountant | Manager | Finance | |
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President | CXO | Finance | |
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Chief Operating Officer / Chief Financial Officer | CXO | Finance | |
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President | CXO | Operations | |
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General Ledger Accountant | Non Manager | Finance | |
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CEO/President | CXO | Operations | |
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Chief Innovation Officer | CXO | Operations | |
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Senior Director of Development | Director | Operations | |
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Apps Being Evaluated by Human Coalition Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Human Coalition IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Human Coalition digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Human Coalition Technographics
Human Coalition is a Non Profit organization based in United States,
with around 110 employees and annual revenues of $32.0 million.
Human Coalition operates a diverse technology stack with applications such as
Sage Intacct, CarePortal and Drift AI Chatbot,
covering areas like ERP Financial, Case Management and Chatbots and Conversational AI.
Human Coalition has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, CarePortal and Drift.
Human Coalition recently adopted applications including
CarePortal in 2022, Fundraise Up in 2022 and New Relic APM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Human Coalition’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Human Coalition’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Human Coalition technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.