AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Hvitserk Tech Stack and Enterprise Applications

Hvitserk AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013 Hvitserk implemented LiveChat, deploying the LiveChat chat widget on its public website to provide real-time guest messaging. The deployment is categorized under Chatbots and Conversational AI and uses a web-embedded conversational interface to capture inbound inquiries related to bookings, itineraries, and customer service. For a 22-person leisure and hospitality operator the implementation serves as a front-line engagement layer, routing web conversations to reservations and front-desk staff and consolidating visitor dialogue in a single conversational channel. Configuration focuses on standard Chatbots and Conversational AI capabilities such as agent inbox management, canned responses, visitor context capture, and chat transcripts to support synchronous service and asynchronous follow-up workflows. Operational governance is centered on frontline guest services with scripted response workflows and escalation paths to staff, reflecting a lightweight SaaS-oriented conversational architecture embedded in the company website. LiveChat is therefore positioned as the primary customer messaging interface for Hvitserk, instrumenting web-based conversational workflows for guest support.
Hvitserk Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Hvitserk deployed Microsoft 365 to provide a unified Collaboration platform across its 22-employee leisure and hospitality operation in Norway. Microsoft 365 is referenced on Hvitserk's public website, indicating use of the vendor cloud tenant as the primary productivity and communication layer for the organization. The implementation centers on standard Microsoft 365 Collaboration capabilities, with configuration focused on Exchange Online for corporate email, Microsoft Teams for real-time messaging and meetings, SharePoint Online for shared document libraries, and OneDrive for Business for individual file sync and backup. Administration and identity services are managed within the Microsoft 365 admin experience and Azure Active Directory to centralize user and license controls. Operational coverage spans company-wide functions including guest services, reservations, operations and back-office administration, with governance organized around tenant-level access controls, SharePoint document permissions and role-based licensing to support consistent content workflows and communication.
Hvitserk Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2019 2019
In 2019, Hvitserk deployed Algolia Search to power site search on its public website. Hvitserk Algolia Search Application, Web and Enterprise Search is used to surface itineraries, listings and content for customers browsing the leisure and hospitality site, with a deployment focus on customer-facing discovery and conversion pathways. The implementation uses Algolia Search as a hosted search-as-a-service, integrating via front-end search widgets and Algolia APIs to index site content and deliver instant search and relevance tuning. Configuration of relevance rules, indexing schedules and query analytics is managed by the web team, and the operational scope is the Norway-based website supporting customer discovery and booking-related flows.
Hvitserk CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2021 2021
Hvitserk PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2016 2016
Hvitserk PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2019 2019
Hvitserk IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Hvitserk

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Hvitserk Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hvitserk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hvitserk digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Hvitserk Technographics
Hvitserk is a Leisure and Hospitality organization based in Norway, with around 22 employees and annual revenues of $5.0 million.
Hvitserk operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and Algolia Search, covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Hvitserk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Algolia.
Hvitserk recently adopted applications including Campaign Monitor Email Marketing in 2021, Cloudflare CDN in 2020 and Microsoft 365 in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hvitserk’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hvitserk’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hvitserk technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.