Berlin, 10827,
Germany
HyCARE Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HyCARE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 310 HyCARE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HyCARE has purchased the following applications: TecArt CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HyCARE is running and its propensity to invest more and deepen its relationship with TecArt or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HyCARE revenues, which have grown to $68.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HyCARE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TecArt | Legacy | TecArt CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, HyCare implemented TecArt CRM hosted in the TecArt Rechenzentrum to consolidate contact management, ticketing and integrated invoicing for its Pflegesoftware business in Germany. The deployment focused on CRM, ticketing and order to invoice automation, using TecArt CRM's ticketing and Faktura modules to centralize customer requests and billing workflows.
Operational scope covered customer service and billing functions within HyCare's Pflegesoftware organization in Germany, with the system used to route tickets and trigger Faktura processes. The rollout emphasized consolidation of contact records and ticket driven invoicing and resulted in streamlined customer request handling and integrated billing workflows while reducing internal IT overhead.
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