London, SE1 9EQ,
United Kingdom
Hyde Housing Association Technographics
Hyde Housing Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyde Housing Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1112 Hyde Housing Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyde Housing Association has purchased the following applications: Microsoft 365 for Collaboration in 2019, Automattic Jetpack CRM for CRM in 2022, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyde Housing Association is running and its propensity to invest more and deepen its relationship with Microsoft , Facebook , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyde Housing Association revenues, which have grown to $526.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyde Housing Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hyde Housing Association Tech Stack and Enterprise Applications
Hyde Housing Association Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Hyde Housing Association implemented Microsoft 365 to establish enterprise Collaboration capabilities and to surface productivity services on its public website. The Microsoft 365 deployment is used to support core business functions such as communications, document management and knowledge sharing across the organization. Microsoft 365 is visible on the Hyde corporate site, indicating web facing use of hosted collaboration assets.
The implementation centers on Microsoft 365 collaboration services including Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for Business for user file storage, and Microsoft Teams for synchronous collaboration. Governance and access control are aligned with Microsoft 365 conventions, relying on Azure Active Directory based identity and SharePoint administration patterns to manage role based access, publishing workflows and content lifecycle. The configuration signals integration between the corporate web presence and Microsoft 365 content delivery, for example surfacing SharePoint hosted pages or authentication mediated access to documents.
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Collaboration | Collaboration |
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2020 | 2020 |
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Hyde Housing Association CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Hyde Housing Association implemented Automattic Jetpack CRM on their website. Automattic Jetpack CRM is being used as a CRM to capture inbound contacts and manage basic contact records derived from the public site.
The implementation centers on web‑embedded contact capture and centralized contact management aligned to customer service and outreach workflows. Configuration focused on form-based capture, contact record creation, tagging and segmentation, and activity logging to maintain a persistent contact repository for tenant and stakeholder inquiries.
Operational governance established a single source of truth for web-originated contacts with role-based admin controls for record maintenance and manual workflow handling by customer service teams. Rollout was limited to the public website integration and ongoing operational use by front-line support functions without external system integrators referenced.
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Customer Experience | CRM |
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2022 | 2022 |
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Hyde Housing Association ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Hyde Housing Association deployed New Relic APM on its website, instrumenting the public-facing application to capture server-side telemetry and transaction-level detail. New Relic APM was configured as the central Application Performance Management solution, delivering transaction tracing, error analytics, throughput and latency metrics, and curated dashboards for the Hyde New Homes site.
Deployment focused on installing New Relic APM agents across the website application nodes and enabling distributed tracing to surface slow transactions and exceptions. Operational coverage addressed website availability and performance for IT operations, DevOps, and digital services teams, with centralized New Relic APM dashboards, threshold-based alerting, role-based access controls, and instrumentation standards to support consistent observability and structured incident triage workflows.
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IT Service Management | ITSM |
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2021 | 2021 |
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Hyde Housing Association IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Hyde Housing Association
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Hyde Housing Association Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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