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Hyde Housing Association Tech Stack and Enterprise Applications

Hyde Housing Association Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Hyde Housing Association implemented Microsoft 365 to establish enterprise Collaboration capabilities and to surface productivity services on its public website. The Microsoft 365 deployment is used to support core business functions such as communications, document management and knowledge sharing across the organization. Microsoft 365 is visible on the Hyde corporate site, indicating web facing use of hosted collaboration assets. The implementation centers on Microsoft 365 collaboration services including Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for Business for user file storage, and Microsoft Teams for synchronous collaboration. Governance and access control are aligned with Microsoft 365 conventions, relying on Azure Active Directory based identity and SharePoint administration patterns to manage role based access, publishing workflows and content lifecycle. The configuration signals integration between the corporate web presence and Microsoft 365 content delivery, for example surfacing SharePoint hosted pages or authentication mediated access to documents.
Collaboration Collaboration 2020 2020
Hyde Housing Association CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2022 2022
In 2022, Hyde Housing Association implemented Automattic Jetpack CRM on their website. Automattic Jetpack CRM is being used as a CRM to capture inbound contacts and manage basic contact records derived from the public site. The implementation centers on web‑embedded contact capture and centralized contact management aligned to customer service and outreach workflows. Configuration focused on form-based capture, contact record creation, tagging and segmentation, and activity logging to maintain a persistent contact repository for tenant and stakeholder inquiries. Operational governance established a single source of truth for web-originated contacts with role-based admin controls for record maintenance and manual workflow handling by customer service teams. Rollout was limited to the public website integration and ongoing operational use by front-line support functions without external system integrators referenced.
Customer Experience CRM 2022 2022
Hyde Housing Association ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2021 2021
In 2021, Hyde Housing Association deployed New Relic APM on its website, instrumenting the public-facing application to capture server-side telemetry and transaction-level detail. New Relic APM was configured as the central Application Performance Management solution, delivering transaction tracing, error analytics, throughput and latency metrics, and curated dashboards for the Hyde New Homes site. Deployment focused on installing New Relic APM agents across the website application nodes and enabling distributed tracing to surface slow transactions and exceptions. Operational coverage addressed website availability and performance for IT operations, DevOps, and digital services teams, with centralized New Relic APM dashboards, threshold-based alerting, role-based access controls, and instrumentation standards to support consistent observability and structured incident triage workflows.
IT Service Management ITSM 2021 2021
Hyde Housing Association IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Hyde Housing Association

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hyde Housing Association Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hyde Housing Association IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hyde Housing Association digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hyde Housing Association Technographics
Hyde Housing Association is a Healthcare organization based in United Kingdom, with around 1112 employees and annual revenues of $526.0 million.
Hyde Housing Association operates a diverse technology stack with applications such as Microsoft 365, Automattic Jetpack CRM and New Relic APM, covering areas like Collaboration, CRM and Application Performance Management.
Hyde Housing Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Automattic and New Relic.
Hyde Housing Association recently adopted applications including Automattic Jetpack CRM in 2022, Hotjar in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hyde Housing Association’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hyde Housing Association’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hyde Housing Association technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.