Middletown, 17057, PA,
United States
HydroWorx Technographics
HydroWorx Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HydroWorx and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 HydroWorx employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HydroWorx has purchased the following applications: Bluefolder Equipment Maintenance Software for Enterprise Asset Management in 2006, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HydroWorx is running and its propensity to invest more and deepen its relationship with BlueFolder , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HydroWorx revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HydroWorx intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HydroWorx Tech Stack and Enterprise Applications
HydroWorx ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BlueFolder | Legacy | Bluefolder Equipment Maintenance Software | Enterprise Asset Management | ERP Services and Operations | n/a | 2006 | 2006 |
In 2006, HydroWorx implemented Bluefolder Equipment Maintenance Software to centralize field service, equipment maintenance, contract and scheduling information for its therapy-pool installations in the United States. This deployment positioned Bluefolder Equipment Maintenance Software inside HydroWorx’s Enterprise Asset Management workflows, consolidating equipment records, service appointments, and contract data across the service organization.
HydroWorx relied on equipment and asset management and contract management features to track maintenance history and manage service appointments, creating a single source of truth for pool therapy equipment status and renewal timelines. The rollout centralized scheduling and service-tracking workflows, reducing status-check communications by 80% and improving contract renewal visibility.
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Field Service Management | ERP Services and Operations |
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2006 | 2006 |
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HydroWorx Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, HydroWorx implemented Microsoft 365 for Collaboration. The company’s public website signals active use of Microsoft 365, indicating the suite serves as the primary collaboration platform for the organization.
Deployment emphasizes standard Microsoft 365 capabilities, including Exchange Online email, SharePoint Online document and intranet services, Microsoft Teams for meetings and real time collaboration, OneDrive for personal file storage, and Office desktop and web applications. The implementation is described as a centralized Microsoft 365 tenant architecture with tenant level identity and access controls and configured governance for document libraries and team sites. Operational coverage focuses on core corporate collaboration and document management workflows across internal business functions, and governance centers on user provisioning, access policies, and site lifecycle controls.
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HydroWorx CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, HydroWorx deployed Hotjar on its public website as a Customer Experience tool to capture user behavior and qualitative feedback. Hotjar is used to collect page level heatmaps, session recordings, funnel insights and on site surveys and feedback widgets, reflecting standard Hotjar capabilities for web UX and conversion analysis. The deployment establishes a clear HydroWorx Hotjar Customer Experience relationship between site instrumentation and digital experience teams.
The implementation uses client side JavaScript instrumentation embedded in site templates to route behavioral session data into Hotjar for analysis by marketing, UX and product teams. Functional coverage centers on qualitative analytics, session replay, feedback collection and basic funnel analysis, with governance and access controls operated through the digital marketing team to manage instrumentation and reporting workflows. Operational scope is focused on the corporate website, aligning Hotjar data with ecommerce and product experience decisioning processes.
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Marketing Analytics | CRM |
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2008 | 2008 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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HydroWorx IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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HydroWorx CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at HydroWorx
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| No data found | ||||||
Apps Being Evaluated by HydroWorx Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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