Apogee
Nimbus House, Liphook Way,
Maidstone, ME16 0FZ,
United Kingdom
Maidstone, ME16 0FZ,
United Kingdom
44 34 5300-9955
Professional Services
Apogee Technographics
Apogee Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Apogee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Apogee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apogee has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apogee is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apogee revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apogee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Apogee Tech Stack and Enterprise Applications
Apogee AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Apogee deployed LiveChat on its corporate website to provide real-time customer engagement. Apogee LiveChat Chatbots and Conversational AI is implemented as the primary web-based chat interface for the United Kingdom professional services firm with roughly 250 employees, supporting customer-facing inquiries and lead capture workflows.
The LiveChat implementation centers on the embedded website chat widget, configured for proactive messaging, canned responses, chat routing to named agents, session transcripts, offline message capture, and built-in chat analytics. Configuration work focused on agent role assignment, canned reply libraries, and visitor context capture to support consistent front-line handling and standardized conversational flows.
Operational coverage is scoped to web channels only, with the LiveChat widget instrumented on public site pages and client portal entry points. The deployment is used by customer support and sales-facing teams to handle inbound web inquiries, qualify leads, and record conversation history within the LiveChat application, enabling auditability of interactions through stored transcripts.
Governance emphasizes chat ownership, escalation workflows from first-response agents to senior service staff, and maintenance of response templates and knowledge artifacts. Training and operational rules were established to align agent behavior with service policies, and monitoring is conducted via the LiveChat console and transcript reviews to ensure adherence to handling standards.
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Apogee Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Apogee implemented Microsoft 365. The Microsoft 365 deployment serves as the primary Collaboration platform for Apogee in the United Kingdom, supporting its professional services organization of roughly 250 employees and appearing in public site telemetry that indicates enterprise tenant use. The implementation is positioned to centralize productivity and team communication across the company.
The Microsoft 365 rollout leverages core Collaboration capabilities such as Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for persistent chat and meetings, and OneDrive for user file storage and sync, reflecting standard Collaboration workflows for project delivery and internal coordination. Administration is consistent with tenant level governance models, using role based access controls and centralized identity management through Azure Active Directory, with information management and lifecycle controls expected to align with professional services compliance needs.
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Apogee Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Apogee implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution on its public website to capture client approvals and contract signatures. Apogee uses Adobe Acrobat Sign as the frontline Digital Signing application for web-based signature capture, establishing an explicit Company Adobe Acrobat Sign Digital Signing business function tied to client onboarding and contract execution workflows.
The Adobe Acrobat Sign implementation emphasizes embedded signing flows, reusable document templates, consent capture, signature authentication, and a full audit trail consistent with Digital Signing capabilities. Configuration work focused on web-embedded signing widgets and templated agreements, enabling standardized document generation and signer authentication within browser workflows.
Operational coverage is centered on client-facing processes across sales, legal intake, and professional services delivery, with the Adobe Acrobat Sign instance integrated directly into Apogee website forms to accept signatures and route executed agreements into internal review queues. The deployment architecture is web-embedded, prioritizing browser-based signature sessions and server-side document storage and logging consistent with enterprise e-signature patterns.
Governance measures implemented include role-based access to template libraries, centralized control of signature workflows, and retention of audit logs for compliance and dispute resolution. Adobe Acrobat Sign is explicitly used as the Digital Signing platform for Apogee’s online contract and consent capture, with configuration and governance aligned to support professional services contract lifecycles.
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Apogee CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Apogee TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Apogee IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Apogee CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Apogee
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Director | Director | Finance | |
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Financial Controller | Director | Finance | |
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Group Finance Director | Director | Finance | |
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Human Resource & Payroll Manager | Manager | HR | |
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Finance Director | Director | Finance | |
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Subsidiary Financial Controller | Director | Finance | |
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Accounts Payable Clerk | Manager | Finance | |
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Director of IT | Director | IT | |
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Group Operations Director | Director | Finance | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Apogee Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Apogee IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Apogee digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Apogee Technographics
Apogee is a Professional Services organization based in United Kingdom,
with around 250 employees and annual revenues of $35.0 million.
Apogee operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign),
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
Apogee has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Adobe Systems.
Apogee recently adopted applications including
OneTrust CookiePro in 2021, OneTrust Cookie Consent in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Apogee’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Apogee’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Apogee technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.