Busan, 48058,
South Korea
Hyundai Global Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyundai Global Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Hyundai Global Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyundai Global Service has purchased the following applications: DOUZONE ERP for ERP Financial in 2020, Google Analytics 360 for Marketing Analytics in 2019, DigiCert SSL for Secure Sockets Layer (SSL) in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyundai Global Service is running and its propensity to invest more and deepen its relationship with Google , DigiCert or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyundai Global Service revenues, which have grown to $74.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyundai Global Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | DOUZONE ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Hyundai Global Service implemented DOUZONE ERP as its ERP Financial system to centralize procurement and invoicing for marine engine after service parts, managing an approximately $20 million annual parts spend. The deployment focused on transactional order to invoicing workflows, with procurement personnel using DOUZONE ERP to manage end to end vendor communication across a network of more than 40 suppliers.
Configurations emphasized purchase requisition to purchase order orchestration and invoicing controls, together with vendor master and contract management capabilities. The implementation included annual price contract management and support for long term service agreement preparation, enabling procurement to capture item lists, volumes, budget parameters, and contractual conditions inside DOUZONE ERP.
Operational scope centered on the procurement organization based in Busan, South Korea, with functional coverage impacting procurement, finance accounting for vendor invoices, and sales support for service agreements. Transactional flows ran through DOUZONE ERP from PR through PO to invoicing, enabling tighter coordination between procurement and the sales team when assembling long term service commitments.
Governance and process changes introduced annual price contracts to minimize PR to PO lead time and tightened negotiation processes for terms and conditions. Explicit outcomes recorded during the DOUZONE ERP era include a 60 percent cost reduction through localization of foreign materials and a 33 percent cost saving achieved by revising delivery terms, both outcomes documented by procurement activities using DOUZONE ERP.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Analytics 360 | Marketing Analytics | CRM | n/a | 2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigiCert | Legacy | DigiCert SSL | Secure Sockets Layer (SSL) | CyberSecurity | n/a | 2018 | 2018 |
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