Offenbach am Main, 63067,
Germany
Hyundai Motor Europe Germany Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyundai Motor Europe Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 545 Hyundai Motor Europe Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyundai Motor Europe Germany has purchased the following applications: In-House MyHyundai for CRM in 2020, Open Telekom Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyundai Motor Europe Germany is running and its propensity to invest more and deepen its relationship with In-House Applications , Deutsche Telekom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyundai Motor Europe Germany revenues, which have grown to $20.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyundai Motor Europe Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House MyHyundai | CRM | CRM | n/a | 2020 | 2020 |
In 2020 Hyundai Motor Europe Germany deployed the In-House MyHyundai CRM across European markets to provide ownership-centric customer services. The platform surfaces service history, roadside assistance and integrated public charging access as primary ownership capabilities, and the Charge myHyundai public charging service was launched in 2020 as part of the customer platform.
The In-House MyHyundai CRM implementation is organized around customer engagement and connected services modules, including consolidated customer profiles, service history management, assisted support workflows for roadside assistance and charging session orchestration. Configuration emphasizes ownership lifecycle workflows and in-app notifications, aligning CRM customer engagement capabilities with vehicle connected features.
Operationally the platform runs pan European and links vehicle telematics and connected-services feeds to customer records, while exposing charging access through the Charge myHyundai service and integrations with public charging networks. The deployment supports Aftersales, Customer Care and Connected Services functions and is structured to coordinate dealer level interactions with centralized customer data.
Governance for the in-house deployment is centered on a centralized CRM instance with localized market configurations and consent aware customer master controls, enabling consistent ownership services across markets. Rollout in 2020 established MyHyundai as the primary CRM layer for ownership and charging related customer engagement in Hyundai Motor Europe Germany.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deutsche Telekom | Legacy | Open Telekom Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
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