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Hyundai Motor Europe Germany Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy In-House MyHyundai CRM CRM n/a 2020 2020
In 2020 Hyundai Motor Europe Germany deployed the In-House MyHyundai CRM across European markets to provide ownership-centric customer services. The platform surfaces service history, roadside assistance and integrated public charging access as primary ownership capabilities, and the Charge myHyundai public charging service was launched in 2020 as part of the customer platform. The In-House MyHyundai CRM implementation is organized around customer engagement and connected services modules, including consolidated customer profiles, service history management, assisted support workflows for roadside assistance and charging session orchestration. Configuration emphasizes ownership lifecycle workflows and in-app notifications, aligning CRM customer engagement capabilities with vehicle connected features. Operationally the platform runs pan European and links vehicle telematics and connected-services feeds to customer records, while exposing charging access through the Charge myHyundai service and integrations with public charging networks. The deployment supports Aftersales, Customer Care and Connected Services functions and is structured to coordinate dealer level interactions with centralized customer data. Governance for the in-house deployment is centered on a centralized CRM instance with localized market configurations and consent aware customer master controls, enabling consistent ownership services across markets. Rollout in 2020 established MyHyundai as the primary CRM layer for ownership and charging related customer engagement in Hyundai Motor Europe Germany.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deutsche Telekom Legacy Open Telekom Cloud Application Hosting and Computing Services IaaS n/a 2013 2013
IT Decision Makers and Key Stakeholders at Hyundai Motor Europe Germany
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hyundai Motor Europe Germany Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hyundai Motor Europe Germany Technographics

Hyundai Motor Europe Germany is a Automotive organization based in Germany, with around 545 employees and annual revenues of $20.00 billion.

Hyundai Motor Europe Germany operates a diverse technology stack with applications such as In-House MyHyundai and Open Telekom Cloud, covering areas like CRM and Application Hosting and Computing Services.

Hyundai Motor Europe Germany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications and Deutsche Telekom.

Hyundai Motor Europe Germany recently adopted applications including In-House MyHyundai in 2020 and Open Telekom Cloud in 2013, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Hyundai Motor Europe Germany’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Hyundai Motor Europe Germany’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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