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I.F.F Research Ltd. Technographics
I.F.F Research Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by I.F.F Research Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 175 I.F.F Research Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that I.F.F Research Ltd. has purchased the following applications: Microsoft 365 for Collaboration in 2021, Hubspot CRM for CRM in 2018, Mimecast Email Security for Secure Email Gateways (SEGs) in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems I.F.F Research Ltd. is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing I.F.F Research Ltd. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for I.F.F Research Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
I.F.F Research Ltd. Tech Stack and Enterprise Applications
I.F.F Research Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 I.F.F Research Ltd. implemented Microsoft 365 as its Collaboration platform across the organization. The Professional Services firm, headquartered in the United Kingdom with 175 employees, adopted Microsoft 365 to centralize cloud email, team collaboration, and document management for client research, project teams, and back-office functions.
The deployment is structured as a cloud-hosted Microsoft 365 tenant leveraging standard Microsoft 365 capabilities including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams to support communication, file sharing, and virtual meetings. Governance and administration align with tenant-level controls, employing role-based access and information governance primitives such as retention and sharing policies to manage research data and project artifacts. The company website references Microsoft 365 usage, which indicates Microsoft 365 is embedded in the firmwide collaboration and content handling footprint.
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Collaboration | Collaboration |
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2021 | 2021 |
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I.F.F Research Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, I.F.F Research Ltd. implemented Hubspot CRM to centralize customer and prospect records and to capture leads directly from its corporate website, aligning the deployment with the CRM category. The implementation focused on provisioning Hubspot CRM as the primary contact and pipeline system for sales and client services across the United Kingdom operations.
Configuration work emphasized contact management, deal stage modeling, and activity timelines, with standard CRM workflows implemented for lead qualification and task automation. I.F.F Research Ltd. configured contact properties and segmentation logic to support sales follow up and client engagement, and established deal pipelines to reflect service proposal and delivery stages.
The Hubspot CRM instance was embedded on the company website to capture inbound inquiries and associate web sessions with contact records, supporting lead capture and basic web-to-CRM data flows. Operational coverage centered on sales and client-facing teams, who used the CRM for contact history, email tracking, and pipeline management.
Governance artifacts addressed contact ownership, pipeline cadence, and data hygiene to maintain record quality and consistent follow up. The deployment kept scope focused on customer relationship management capabilities of Hubspot CRM, avoiding peripheral platform changes outside the CRM functional boundary.
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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I.F.F Research Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mimecast | Legacy | Mimecast Email Security | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2013 | 2013 |
In 2013, I.F.F Research Ltd. deployed Mimecast Email Security in the Secure Email Gateways (SEGs) category to secure email traffic associated with its website. Mimecast Email Security was implemented as the company level email protection layer, addressing public-facing mail flows used by the organization.
The implementation focused on canonical Secure Email Gateways capabilities, including spam and malware scanning, URL protection, attachment inspection and quarantine management, with policy controls administered through Mimecast Email Security's management console. Configuration emphasized inbound filtering and administrative policy enforcement, consistent with standard Secure Email Gateways (SEGs) functional workflows.
Operational coverage included corporate email for 175 employees in the United Kingdom, with centralized administration handled by the IT and security functions. Governance centered on domain level policy enforcement, quarantine review workflows and administrative controls for routing and release, aligning email security operations with ongoing corporate communications management.
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IT Decision Makers and Key Stakeholders at I.F.F Research Ltd.
Apps Being Evaluated by I.F.F Research Ltd. Executives
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