Ibotta, Inc.
1801 California St Suite 400,
Denver, 80202, CO,
United States
Denver, 80202, CO,
United States
1 303-593-1633
Professional Services
Ibotta, Inc. Technographics
Ibotta, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ibotta, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Ibotta, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ibotta, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, DocuSign eSignature for Digital Signing in 2021, Qualtrics Connect (formerly Clarabridge Engage) for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ibotta, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , DocuSign , Qualtrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ibotta, Inc. revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ibotta, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Ibotta, Inc. Tech Stack and Enterprise Applications
Ibotta, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Ibotta, Inc. implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment addressed ERP Financial functions across accounts payable, general ledger and month end close workflows for the corporate finance and accounting organization.
The implementation consolidated month end close and reconciliation tasks into Oracle NetSuite ERP, including reconciliations and journal posting for cash, prepaid expenses, accrued expenses, loans, fixed assets, security deposits and perpetual licenses. Financial statement review and month over month variance analysis workflows were operationalized, with corresponding journal entry creation and posting managed inside the NetSuite general ledger. Accounts payable processing and related accounting procedures were configured in NetSuite to centralize invoice processing and payment activity.
Concur expense reporting was processed in conjunction with the NetSuite deployment, supporting expense report handling and reimbursements for over 500 employees and enabling expense posting into the ERP. Operational coverage centered on the finance and accounting departments, with NetSuite serving as the primary system for AP, GL close activities and expense reimbursement posting.
Governance included standardized accounts payable and accounting procedures and regular audit support, with year end audit assistance and quarterly internal audit procedures performed against the NetSuite-controlled financial processes. The project successfully implemented Netsuite for accounts payable and accounting processes while maintaining ongoing controls for close and audit activities.
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Ibotta, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Ibotta, Inc. deployed DocuSign eSignature as a Digital Signing capability on its public website to capture legally recognized signatures within web-based customer flows. The implementation embeds DocuSign eSignature signing sessions directly into consumer-facing pages, positioning DocuSign eSignature as the primary Digital Signing mechanism for online agreements and consent capture.
Configuration focused on envelope templates, recipient routing and embedded signing sessions, leveraging DocuSign eSignature standard audit trail and certificate of completion features to support signature verification and record retention. The implementation aligned with common Digital Signing functional modules such as template management, signer authentication options, and envelope lifecycle controls.
Operational coverage was centered on website-driven business functions, affecting product, legal and operations teams responsible for template governance and ongoing management of signing workflows. Governance controls were instituted through template access permissions, role based administration inside DocuSign eSignature, and retention of audit records to maintain signature provenance and compliance for customer agreements.
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Ibotta, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics Connect (formerly Clarabridge Engage) | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Ibotta, Inc. implemented Qualtrics Connect formerly Clarabridge Engage to manage high volume social and service interactions. The deployment targeted Customer Experience use cases, ingesting roughly 200 social media mentions daily alongside thousands of service tickets per day to centralize social care and provide historical context for faster resolution.
The implementation configured Qualtrics Connect formerly Clarabridge Engage to provide social listening and case management capabilities, sentiment analysis, and historical case context for rapid case pull up. Functional modules emphasized unified case creation and threading, analytics to surface unknown pools of data, and agent performance and tracking, with explicit configuration to support staffing schedule visibility and monitoring.
Integration architecture included a seamless integration with Zendesk to automate ticket creation and to surface Zendesk cases inside the Qualtrics Connect formerly Clarabridge Engage interface, enabling unified workflows between social channels and the support ticketing system. Operational scope covered customer service and social care teams, with routing and workflow orchestration applied to streamline agent handoffs and maintain case ownership.
The deployment delivered a more proactive social care experience and streamlined workflows between social channels and ticketing, while enabling sentiment analysis, analysis of previously unknown data pools, and operational visibility into agent performance and staffing alignment.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Ibotta, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ibotta, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Accounts Receivable Manager | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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Assistant Controller | Director | Finance | |
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Apps Being Evaluated by Ibotta, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ibotta, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ibotta, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ibotta, Inc. Technographics
Ibotta, Inc. is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $73.0 million.
Ibotta, Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, DocuSign eSignature and Qualtrics Connect (formerly Clarabridge Engage),
covering areas like ERP Financial, Digital Signing and Customer Experience.
Ibotta, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, DocuSign and Qualtrics.
Ibotta, Inc. recently adopted applications including
DocuSign eSignature in 2021, The Trade Desk in 2021 and Criteo Commerce Media Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ibotta, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ibotta, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ibotta, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.