Faridabad, 121006,
India
ICON Autocraft Technographics
ICON Autocraft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICON Autocraft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 ICON Autocraft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICON Autocraft has purchased the following applications: Jungleworks Fugu for Collaboration in 2020, WooCommerce for eCommerce in 2022, HelloLeads CRM for CRM in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICON Autocraft is running and its propensity to invest more and deepen its relationship with JungleWorks , GoDaddy , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICON Autocraft revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICON Autocraft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICON Autocraft Tech Stack and Enterprise Applications
ICON Autocraft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JungleWorks | Legacy | Jungleworks Fugu | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 ICON Autocraft deployed Jungleworks Fugu as a Collaboration application and embedded Jungleworks Fugu on its public website to surface real time messaging for web visitors. The implementation is explicitly present on the company website and positions the application as a front line channel for web based engagement and internal collaboration.
Configuration appears to center on web widget deployment, leveraging standard Collaboration capabilities such as real time chat, presence indicators, grouped channels or rooms, file and media exchange, and push notifications to connect site visitors with internal staff. Jungleworks Fugu is used to host synchronous messaging sessions and persistent conversational threads, aligning with typical Collaboration functional modules for small to mid sized technology footprints.
Operational coverage is focused on customer facing functions, with the application running through the website to support customer service and sales inquiry handling during digital interactions. The relationship ICON Autocraft Jungleworks Fugu Collaboration customer service is explicit in the deployment pattern, and the implementation scope is consistent with a single country deployment tied to web based engagement rather than broad enterprise back office workflows.
Governance and workflow adjustments are likely centered on channel configuration, role based access and escalation paths between web responses and internal teams, with administration maintained by operational leads responsible for site engagement. The narrative refrains from claiming quantified outcomes, focusing on the structural use of Jungleworks Fugu as a Collaboration layer embedded on ICON Autocraft's website to manage web initiated conversations.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2025 | 2025 |
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ICON Autocraft eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
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ICON Autocraft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HelloLeads | Legacy | HelloLeads CRM | CRM | CRM | n/a | 2024 | 2024 |
In 2024, ICON Autocraft implemented HelloLeads CRM on its public website. The deployment captures website form submissions directly into HelloLeads CRM, centralizing inbound automotive service and sales inquiries into a single CRM record store.
Configuration emphasized core CRM capabilities including webform lead capture, contact and lead record management, pipeline management, automated lead routing, status tracking, and reporting dashboards. The implementation uses webform-to-lead mapping and workflow automation to standardize initial lead qualification and assignment into staged sales workflows.
Operational scope covers sales and customer service functions within ICON Autocraft's India operations, aligning website-sourced leads with daily sales queue handling and follow-up processes. Governance centers on maintaining a single customer contact record, enforcing lead ownership and status updates, and embedding simple process controls for consistent lead progression.
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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ICON Autocraft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ICON Autocraft
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ICON Autocraft Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||