Newport, PO30 5XD,
United Kingdom
Icr Systems Technographics
Icr Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Icr Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6 Icr Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Icr Systems has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Icr Systems is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Icr Systems revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Icr Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Icr Systems Tech Stack and Enterprise Applications
Icr Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Icr Systems implemented Rocket.chat on its website. Icr Systems implemented Rocket.chat as a Chatbots and Conversational AI solution to provide a web-based customer engagement channel supporting customer service and pre-sales inquiry handling for the small United Kingdom distribution firm with six employees.
Configuration centers on the Rocket.chat web chat widget and the Rocket.chat administrative console, enabling real-time messaging, agent presence, chat transcripts, and basic routing to internal users. Operational ownership is concentrated within a small internal admin group, with user roles and conversational workflows managed through Rocket.chat settings, and the deployment emphasizes live chat and messaging capabilities typical of the Chatbots and Conversational AI category.
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Icr Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Icr Systems implemented Microsoft 365. The deployment is publicly referenced on the company website and positions Microsoft 365 within the Collaboration category for a six person distribution business headquartered in the United Kingdom.
The Microsoft 365 implementation centers on core Collaboration capabilities, with configuration aligned to hosted email, team sites and document libraries, personal file synchronization, and real time chat and meetings, reflecting standard Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams functionality. Administrative scope was small scale and focused on tenant license management and user provisioning for all employees, aligning governance to daily communications and document workflows used across the company.
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Icr Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Icr Systems implemented Algolia Search on its public website. Icr Systems is a Distribution company in the United Kingdom with six employees and integrated Algolia Search to deliver site search and product discovery functionality as part of its web presence.
The deployment uses Algolia Search as a SaaS search layer within the Application, Web and Enterprise Search category, configured to index website content and product pages. Functional capabilities implemented include relevance tuning, faceted filtering, autocomplete suggestions, and search analytics instrumentation, with front-end search widgets embedded into the customer-facing site. Operational scope is site-level, focused on customer-facing search and catalog discovery for the UK website, and configuration and relevance adjustments are managed by the web administrator and product owner. Governance centered on ongoing index and relevance maintenance rather than broad enterprise rollout, reflecting the company size and single-site focus.
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Icr Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Icr Systems
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Apps Being Evaluated by Icr Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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