ICT Group
Kopenhagen 9,
Barendrecht, 2993 LL,
Netherlands
Barendrecht, 2993 LL,
Netherlands
31 88 908-2000
Professional Services
ICT Group Technographics
ICT Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICT Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 ICT Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ICT Group has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2010, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICT Group is running and its propensity to invest more and deepen its relationship with Microsoft , AFAS Software , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICT Group revenues, which have grown to $228.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICT Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICT Group Tech Stack and Enterprise Applications
ICT Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, ICT Group developed conversion software to extract and transform financial data from Microsoft Dynamics NAV into a custom made ERP. The engagement targeted ERP Financial data domains and supported core finance and accounting business functions including chart of accounts, general ledger, accounts payable and accounts receivable. Microsoft Dynamics NAV served as the definitive source system for transactional and master data in the conversion scope.
The technical design used a staged ETL architecture with an extract layer connecting to Microsoft Dynamics NAV, a mapping and transformation engine enforcing data normalization and business rules, and a staging repository for validation and reconciliation prior to loads into the custom ERP. Functional capabilities implemented in the conversion software included configurable mapping tables for master data, transaction batching for period and historical loads, automated validation routines, and reconciliation reporting to support cutover sequencing. Governance components emphasized data stewardship, scripted test cycles and controlled cutover steps to ensure data integrity during the migration from Microsoft Dynamics NAV to the custom application.
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ERP Financial | ERP |
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2019 | 2019 |
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ICT Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, ICT Group implemented Microsoft 365 as its primary Collaboration platform. The deployment positioned Microsoft 365 to consolidate core collaboration and productivity capabilities for the professional services firm, aligning email, calendaring, document sharing, and team communication workflows under Microsoft 365.
Microsoft 365 was configured to provide Collaboration functionality including enterprise email and calendaring, document collaboration with real-time co-authoring, and centralized file storage and intranet-style content management consistent with the suite. Configuration emphasized standard collaboration workflows and secure document lifecycle practices to support project teams and internal knowledge sharing.
The ICT Group public website surfaces Microsoft 365 usage, indicating that Microsoft 365 components are exposed in external-facing assets. Governance around the implementation focused on standardizing identity and access controls and formalizing collaboration policies to manage sharing, retention, and communication processes across the organization.
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ICT Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, ICT Group implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment uses DocuSign eSignature to provide embedded electronic signing capability within web-based document workflows, enabling customers and external stakeholders to execute contracts and forms directly through site interfaces.
The implementation focuses on document preparation, signer authentication, execution flows, and capture of signature certificates consistent with Digital Signing functionality. Operational scope centers on customer-facing contracting and approval processes initiated via the website, aligning signature capture with audit trail and document lifecycle controls for legal and commercial workflows.
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ICT Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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ICT Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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ICT Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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ICT Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at ICT Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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HR Team Manager | Manager | HR | |
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Recruitment Team Manager | Manager | HR | |
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HR Director | Director | HR | |
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IT Manager | Manager | IT | |
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Service Delivery Manager | Manager | IT | |
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Apps Being Evaluated by ICT Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ICT Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ICT Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ICT Group Technographics
ICT Group is a Professional Services organization based in Netherlands,
with around 2000 employees and annual revenues of $228.0 million.
ICT Group operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Microsoft 365 and DocuSign eSignature,
covering areas like ERP Financial, Collaboration and Digital Signing.
ICT Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and DocuSign.
ICT Group recently adopted applications including
StackPath CDN in 2022, DocuSign eSignature in 2021 and Flowmailer in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ICT Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ICT Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ICT Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.