Ida Tallinna Keskhaigla Technographics
Ida Tallinna Keskhaigla Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ida Tallinna Keskhaigla and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2494 Ida Tallinna Keskhaigla employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ida Tallinna Keskhaigla has purchased the following applications: Hotjar for Customer Experience in 2022, Sitehelpdesk for IT Service Management in 2015, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ida Tallinna Keskhaigla is running and its propensity to invest more and deepen its relationship with Contentsquare , Sitehelpdesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ida Tallinna Keskhaigla revenues, which have grown to $147.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ida Tallinna Keskhaigla intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ida Tallinna Keskhaigla Tech Stack and Enterprise Applications
Ida Tallinna Keskhaigla CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Ida Tallinna Keskhaigla deployed Hotjar on its public website to capture behavioral signals and support Customer Experience initiatives. The deployment placed the Hotjar client side tracking snippet across patient facing pages and online service flows to enable web level observation and analysis.
Hotjar was configured to enable session recordings, heatmaps, funnel observation, form analytics and on site feedback widgets, leveraging standard Customer Experience functionality for behavior analytics and conversion analysis. Configuration emphasized page targeting and sampling controls to manage data volume while preserving the ability to trace user journeys across appointment and information pages.
Operational scope centers on digital services, patient engagement and web content teams, using Hotjar outputs to prioritize UX adjustments to forms and navigation. Governance considerations documented with the deployment include cookie consent integration, data anonymization and retention controls, and role based access to Hotjar dashboards to align measurement practices with healthcare privacy expectations.
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Ida Tallinna Keskhaigla ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitehelpdesk | Legacy | Sitehelpdesk | IT Service Management | ITSM | n/a | 2015 | 2015 |
In 2015, Ida Tallinna Keskhaigla implemented Sitehelpdesk for IT Service Management to support hospital IT operations. Deployment targeted the hospital IT organization and service desk staff, providing a centralized tool for handling internal IT requests and user-facing incident reporting.
Sitehelpdesk was configured to deliver core IT Service Management capabilities including incident and request ticketing, knowledge base driven self-service, role based queues and SLA aware workflows, aligning operational practices with ITIL principles. Configuration emphasized simplicity for clinical and IT staff, with straightforward workflows and user interfaces reported by the hospital.
The hospital testimonial highlights that Sitehelpdesk is simple for staff, ITIL aligned and easy to integrate, and that implementation and integration qualities were good. Governance and process work focused on clearer service desk workflows and improved understandability for IT staff and end users, with the solution operating across hospital IT operations.
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Ida Tallinna Keskhaigla IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Ida Tallinna Keskhaigla deployed Microsoft Azure Cloud Services to host and run its public website. The implementation uses Microsoft Azure Cloud Services as an Application Hosting and Computing Services platform to provide web hosting, scalable compute and cloud storage for the hospital's external facing digital presence. Public site references show production hosting on Azure for content delivery and runtime hosting of web application assets.
Configuration includes platform components common to Application Hosting and Computing Services such as virtual machine compute, platform as a service web hosting, object storage, load balancing and identity aware access controls to support availability and operational management. Operational scope is focused on the hospital website and online patient interaction layers, positioning Microsoft Azure Cloud Services as the primary cloud environment for hosting internet facing web applications and supporting infrastructure for the organization.
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IT Decision Makers and Key Stakeholders at Ida Tallinna Keskhaigla
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Ida Tallinna Keskhaigla Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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