Idemia
11951 Freedom Drive, Suite 1800,
Reston, 20190, VA,
United States
Reston, 20190, VA,
United States
1 703 775-7800
Professional Services
Idemia Technographics
Idemia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Idemia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1980 Idemia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Idemia has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2021, Intuit Mailchimp for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Idemia is running and its propensity to invest more and deepen its relationship with Cisco Systems , Livestorm , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Idemia revenues, which have grown to $3.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Idemia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Idemia Tech Stack and Enterprise Applications
Idemia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Idemia implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution, deploying the Cisco Webex Meetings application as a cloud hosted conferencing layer. The implementation surfaces Cisco Webex Meetings on Idemia's public website to enable customer facing meeting flows alongside internal collaboration use cases.
The Cisco Webex Meetings deployment delivered core capabilities expected in Audio Video and Web Conferencing, including video conferencing, screen sharing, meeting recording, participant controls and browser based join workflows. Configuration emphasized provisioning meeting rooms, user roles and meeting templates to support scheduled and ad hoc sessions across use cases.
Operational coverage includes external customer interactions through embedded Webex meeting flows on the public site and internal collaboration across business functions such as sales and technical support. Governance focused on centralized administration of user access and meeting policy configuration to control participant permissions and recording retention, while the service was maintained as a cloud hosted Webex Meetings instance integrated into Idemia's website interfaces.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Idemia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Idemia implemented DocuSign eSignature to deliver Digital Signing capabilities directly on its public website. The DocuSign eSignature deployment is realized as embedded web signing flows that capture customer and partner signatures for online forms and agreement workflows. The implementation places DocuSign eSignature at the front end of document exchange, enabling electronic signature capture without naming additional backend systems.
Configuration emphasized core Digital Signing functional modules such as envelope creation and templated documents, recipient routing and authentication options, and audit trail recording to preserve signature lifecycle information. Operational scope centers on customer-facing contract and consent workflows originating from web portals, influencing Legal and Sales document handling and standardizing signature and recordkeeping practices through template governance and audit logging.
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Idemia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, Idemia implemented Intuit Mailchimp as its Marketing Automation platform, deploying the application to support website-driven email capture and campaign delivery. The implementation is visible on Idemia’s public website where Mailchimp handles subscription capture and outbound campaign orchestration.
The Intuit Mailchimp deployment leverages core Marketing Automation capabilities, including campaign management, audience segmentation, template management, A/B testing, and built-in reporting to govern scheduled and event driven communications. Configuration emphasized reusable templates and segment definitions to maintain consistent messaging across digital programs.
Operational coverage centers on digital marketing and demand generation teams, who manage site signup forms, list hygiene, and campaign execution workflows tied to website interactions. Integration points are focused on the website level, with Mailchimp managing form captures, subscription preferences, and campaign delivery triggered by site activity.
Governance and process controls were oriented to marketing operations, incorporating template approvals, send windows, and segmentation rules to coordinate communications across marketing and customer engagement functions. The narrative emphasizes Idemia Intuit Mailchimp Marketing Automation as a web integrated platform for managing subscriber capture and email campaign workflows.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Idemia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2011 | 2011 |
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Idemia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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Idemia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Idemia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Idemia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Idemia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Idemia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Idemia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Idemia Technographics
Idemia is a Professional Services organization based in United States,
with around 1980 employees and annual revenues of $3.04 billion.
Idemia operates a diverse technology stack with applications such as
Cisco Webex Meetings, DocuSign eSignature and Intuit Mailchimp,
covering areas like Audio Video and Web Conferencing, Digital Signing and Marketing Automation.
Idemia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, DocuSign and Intuit.
Idemia recently adopted applications including
Livestorm in 2021, DocuSign eSignature in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Idemia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Idemia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Idemia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.